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IT Support Technical Support

Senior Product Support Engineer – Zero Trust Escalations

Job in Cambridge, Middlesex County, Massachusetts, 02140, USA
Listing for: Akamai Technologies
Full Time position
Listed on 2026-04-23
Job specializations:
  • IT/Tech
    IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A leading tech company is seeking a Senior Product Support Engineer in Cambridge, MA. The role focuses on escalation support for security products, including the Zero Trust Security platform. The ideal candidate will have substantial experience in technical support, particularly in cloud-based solutions. This position offers competitive compensation, flexible working arrangements, and a supportive team environment with opportunities for professional growth.
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Position Requirements
10+ Years work experience
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