Cloud operations specialist

Cloud Operations Specialist (Cambridge, MA)

• Manage and optimize AWS infrastructure (EC2, S3, RDS, VPC, IAM, Lambda) and maintain test, staging, and production environments to meet uptime, performance, and cost goals.
• Implement Infrastructure as Code using Terraform or AWS Cloud Formation, and drive automation to reduce operational risks and improve efficiency.
• Build and maintain monitoring platforms, dashboards, and alerts for applications, AWS infrastructure, and business transactions, while owning incident response and root‑cause analysis.
• Collaborate with Dev Ops, development, support, security teams, and vendor/outsourced partners to troubleshoot production events and ensure compliance with security and regulatory standards (HIPAA, SOC2, GDPR).
• Enforce configuration management, version control, disaster recovery strategies, patching and best practices for identity management, authentication, and access control.
• Build and maintain automated operational workflows for AWS‑hosted applications using scripting, IaC, and AWS services.

• 5+ years in AWS cloud operations, and at least 3 years supporting 24×7 SaaS or cloud production environments.
• AWS services, cloud networking, Windows Server, DNS/Active Directory, containerization (Docker, Kubernetes), scripting (Python, Bash, Power Shell), and monitoring/alerting tools (Prometheus, Grafana).
• Bonus: experience with Veeam, Fin Ops, SNOW or regulated healthcare environments.
• Bachelor’s degree in Computer Science, Information Systems, Business, or a related field.
• Strong communicator with excellent problem‑solving skills, collaborative mindset, and commitment to continuous improvement and operational excellence.
• Certifications such as AWS Solutions Architect/Sys Ops, Kubernetes, Microsoft Windows Server, or ITIL Foundation are preferred.

The pay range for this position in MA is $110,880 to $177,408.

Employees are eligible to participate in a comprehensive benefits program that includes generous PTO, 401(k) (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement, and more.

Must reside in or within commuting distance to Cambridge, MA.

This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates.

Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug‑free workplace.