Director, Customer and GTM Strategy Analytics Pharma

Job Title:

Director, Customer and GTM Strategy Analytics Pharma

Location:

Cambridge, MA

• Lead creation of a new Customer and Go-To-Market (GTM) analytics and operational strategy with the Head of Commercial Transformation and Specialty Care GMs.
• Develop a data acquisition strategy to support both analytics and operations.
• Evaluate and inform Specialty Care’s GTM strategy creation with analytics and insights.
• Co‑lead with Head of Commercial Transformation business case creation of new GTM models.
• Effectively allocate resources to provide best‑in‑class analytics support to the broader organization for GTM initiatives, focusing on measuring and understanding performance of in‑line assets.
• Lead Hub team day to day on projects in a matrix management structure.
• Evaluate performance vs. KPI targets, assessing impact of differential GTM models.
• Lead development of KPI trackers/dashboards that clearly communicate performance insights pertaining to varying customer groups and types.
• Identify performance trends and lead Brand Analytics team in leveraging national/sub‑national marketing tactic utilization, sales execution, and customer adoption data to understand key risks and opportunities.
• Synthesize performance metrics into a cohesive narrative and deliver strategic insights to Commercial leadership.
• Develop analytics support strategies for new/expanded therapy areas, including account segmentation, targeting, sales force sizing, etc.
• Collaborate with Data Management to optimize Commercial data assets for availability and accuracy of GTM analytics insights.
• Partner with Advanced Analytics colleagues to support optimization of promotional spend and understand key business levers such as AI/ML models for patient conversion and product selection.
• Work with Advanced Analytics colleagues to support and enhance internal data management and analysis platforms to facilitate collaboration, harmonize deliverables, and drive analytics best practices within the larger I&A team.
• Partner with other I&A teams to advocate for continued development of internal analytics capabilities and share knowledge across therapeutic areas.

• BA/BS with a minimum of 10 years of experience in pharmaceutical brand/advanced analytics, forecasting, and/or sales operations; equivalent combination of education (MS/MA/MBA/PhD) and/or consulting experience considered.
• Proven leadership acumen with excellent communication and presentation skills.
• Strong strategic thinking ability, with capacity to synthesize disparate data sources into coherent narratives and actionable insights.
• Excellent analytical skills, demonstrated ability to design, develop, and execute analyses addressing complex business questions.
• Extensive life sciences analytics experience, with deep understanding of analytics best practices and ability to conceptualize, access, and manipulate large data sets via cloud‑based data warehouse/analytics platforms.
• Experience with programming languages (SQL, R, Python, etc.) and data science principles.
• Expertise leveraging key pharmaceutical data sources and analytics platforms, including national‑level sales/demand data (IQVIA NPA & NP S), longitudinal HCP & patient‑level claims, specialty pharmacy/patient services data, CRM systems, data management & analysis platforms, and data visualization/business intelligence tools.

• Experience in relevant therapeutic area.
• Leading and mentoring high‑performing teams, fostering a culture of collaboration, innovation, and continuous improvement.
• Ability to thrive in a fast‑paced environment, comfortable with ambiguity, and a track record of delivering exceptional results.
• Excellent project management and prioritization skills, able to balance multiple projects and priorities.
• Experience working in a matrixed environment with many cross‑functional partners to influence key business decisions.
• Experience applying AI/ML/data science methodologies to address complex quantitative questions and derive actionable insights.

• Thoughtful, well‑crafted rewards package that recognizes contribution and amplifies impact.
• Wide range of health and wellness benefits, including high‑quality healthcare and prevention programs.
• At least 14 weeks’ gender‑neutral parental leave.
• Company employee benefit programs available; additional benefits information available through internal resources.

Sanofi US Services and its U.S. affiliates are Equal Opportunity and affirmative action employers committed to a culturally inclusive and diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, age, ancestry, nationality, marital status, sex, gender, gender identity or expression, sexual orientation, disability, veteran or military status, or any other characteristic protected by law.