End-User IT Support Engineer — Imaging & Deployments
Job in
Cambridge, Middlesex County, Massachusetts, 02140, USA
Listed on 2026-05-31
Listing for:
Sky Systems, Inc. (SkySys)
Full Time
position Listed on 2026-05-31
Job specializations:
-
IT/Tech
IT Support, Technical Support, HelpDesk/Support, Systems Administrator
Job Description & How to Apply Below
Sky Systems, Inc. (Sky Sys) in Cambridge is seeking an onsite support engineer to provide high-quality technical support for End User Computing devices. This role includes leading the resolution of various IT incidents, ensuring an optimal customer service experience.
The ideal candidate will have basic IT experience, an understanding of ITIL concepts, and the ability to work closely with internal IT teams and vendors. Your responsibilities will include troubleshooting devices, managing service requests via Service Now, and performing hardware/software installations.
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