Sr. Manager, Commercial Training

Sr. Manager, Commercial Training, Commercial Operations and Analytics

Who we are:

At Agios, we are fueled by connections to transform rare diseases. We foster an inclusive, collaborative culture - one that sparks bold thinking and strengthens our connections with each other and with the rare disease communities we serve. We embrace diverse backgrounds with respect, active listening, and a commitment to inclusion - because our differences shape how we hire, collaborate, and innovate.

Our team's proven track record of executional excellence, combined with our depth of expertise and dedication, enables us to develop innovative medicines that reflect the priorities of rare disease communities.

Our commitment is more than scientific - it's deeply personal, grounded in the meaningful connections we have built. To learn more, visit  and follow Agios on Linked In and X . The impact you will make:
Agios Pharmaceuticals is searching for a Sr. Manager, Commercial Training to join our growing Commercial Operations and Analytics team. We are looking for someone driven to connect to our mission of supporting rare disease patient communities. The Sr. Manager, Commercial Training will support and deliver innovative training programs and operational initiatives across Agios' Rare Disease Training organization, partnering closely with both Market Access and Commercial teams across multiple rare disease states.

This is an opportunity for someone energized by both sides of the work - the operational backbone that keeps a high-performing field organization launch-ready, and the design and delivery side of learning - while making a meaningful impact for patients living with rare diseases. Working in a highly collaborative and fast-paced environment, this role will partner cross-functionally to develop engaging learning experiences, support field readiness, and drive excellence in training execution, delivery, and operational support.

What you will do:

Training Program Development & Delivery Partner with Training leadership and cross-functional stakeholders to deliver product, disease state, market access, and skill-based training initiatives across PKD, Thalassemia, and Sickle Cell Disease. Design, develop, deliver, and maintain training programs and assets - including learning materials, facilitator guides, eLearning modules, workshops, job aids, onboarding resources, and learner communications - for Market Access and Commercial Sales teams, with a primary focus on Patient Support Managers, Clinical Nurse Educators, Field Reimbursement Managers, and Payer teams.

Facilitate live and virtual training sessions, workshops, new hire onboarding programs, and train-the-trainer initiatives to support learner engagement and field readiness. Lead ongoing learning and development initiatives, curriculum updates, training reinforcement activities, ad hoc training programs, special projects, and continuous improvement of training content and delivery methods across Market Access and Commercial Sales teams. Translate clinical insights and patient experience into training that prepares field teams for more meaningful conversations with HCPs and patient communities.

Training Coordination, Collaboration & Effectiveness Lead training-related projects and initiatives across Market Access and Commercial Sales teams - managing timelines, deliverables, stakeholder communications, and project tracking end-to-end. Partner with internal stakeholders and external vendors on the review, development, approval, deployment, and continuous improvement of training programs and learning solutions. Track training participation, learner completion, feedback metrics, and documentation to support reporting, compliance, and effectiveness measurement across the function.

Build and scale training processes, knowledge-sharing resources, best practices, and field feedback loops across the department Training Operations & Event Execution Drive day-to-day operations of the Rare Disease Training department, ensuring smooth execution of onboarding, training programs, and departmental initiatives. Act as the operational hub for the Training function - orchestrating workflows, communications, scheduling, logistics, and cross-functional execution while maintaining strong process discipline and documentation across the team.

Own end-to-end execution of major training moments - new hire classes, National Sales Meetings, POA meetings, workshops, and training events - including planning, vendor coordination, logistics, materials, attendee communications, and on-site delivery across multiple stakeholders and time zones. Build, scale, and continuously improve operational processes, tracking systems, and reporting tools to drive efficiency, strengthen training execution, and ensure accurate documentation and compliance readiness across the department.

Learning Systems & Training Administration Own administration and integrity of the Learning Management System (LMS) - including course…