Cambridge, MA IT Business Operations Coordinator

POSITION SUMMARY

We are seeking a detail-oriented and intellectually curious IT Business Operations Coordinator to join our IT department. This junior-level role is central to supporting the team's purchasing activities, managing vendor agreements, supporting administrative activities and helping coordinate key team events. The ideal candidate brings a proactive mindset, a passion for leveraging AI tools in their day-to-day work, and the drive to broaden skills to that of an IT operational partner.

• Coordinate end-to-end purchasing activities within the Coupa platform, including requisitions, purchase orders, and invoice approvals
• Coordinate with internal stakeholders to gather purchasing requirements and ensure timely order fulfillment
• Interact with Flagship’s central administrative functions for vendor onboarding, catalog management, and supplier communication
• Identify opportunities to streamline and improve purchasing workflows using AI

• Track the lifecycle of IT vendor agreements, NDAs, MSAs, SOWs, and renewals in support of the Procurement function
• Leverage AI and FSPs CMS to manage renewals, reclaim unused licenses and ensure data integrity vis a vis contract status, expiration dates, and key terms
• Coordinate with legal and business stakeholders to facilitate timely review and execution of agreements
• Organize periodic business reviews with key vendor partners

• Actively use AI tools to enhance productivity, draft communications, summarize documents, and improve processes
• Stay current on AI capabilities relevant to IT operations and propose new ways to incorporate them into daily workflows
• Help develop AI-assisted templates and automations for recurring administrative tasks

• Help build agendas for monthly IT team meetings and annual offsite events
• Coordinate logistics for team gatherings including scheduling, venue research, and material preparation
• Serve as a resourceful point of contact for IT department administrative needs

• Bachelor's degree or equivalent practical experience in Business, IT, Operations, or a related field
• Strong organizational skills with exceptional attention to detail
• Demonstrated ability to manage multiple priorities and follow through persistently to completion
• Proficiency with Microsoft Office and collaboration software platforms
• Clear and professional written and verbal communication skills

• Familiarity with Coupa or other procure-to-pay platforms
• Exposure to contract management concepts or legal agreement workflows
• Hands-on experience using AI tools (e.g., Claude, ChatGPT, Copilot) in a professional setting
• Interest in IT functions including infrastructure, security, software licensing, or vendor management

Beyond the technical qualifications, we are looking for someone who embodies the following traits:

• Take on expanded ownership within the Coupa platform and broader IT sourcing activities
• Deepen your understanding of the business side across all IT functions — from infrastructure to security to software management
• Lead AI adoption initiatives within the IT department
• Role can serve as a path into a more senior role within other IT functions:
  Enterprise Applications, Project and Portfolio Management, Service Desk, IT Security

We are an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

The salary range for this role is $60,000 - $82,500. Flagship Pioneering currently offers healthcare coverage, annual incentive program, retirement benefits and a broad range of other benefits.