Production Reliability Lead — Incident, SRE & Automation
Job in
Cambridge, Middlesex County, Massachusetts, 02140, USA
Listed on 2026-06-13
Listing for:
Koitecc Solutions
Full Time
position Listed on 2026-06-13
Job specializations:
-
IT/Tech
Systems Engineer, IT Project Manager, IT Support, SRE/Site Reliability
Job Description & How to Apply Below
Koitecc Solutions is hiring an Operational Lead for Production Support in Massachusetts. In this critical role, you will manage operational governance and performance, ensuring adherence to SLAs and driving continuous improvement through automation and efficient incident management processes.
The ideal candidate will have over 5 years of experience in technical production support, incident management, and vendor coordination, with a solid understanding of SLA frameworks. This full-time position offers competitive pay and comprehensive benefits.
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