Workflow Automation Expert

Responsibilities

• Lead end-to-end delivery of workflow automation solutions, from process discovery through deployment and optimisation
• Design and implement scalable automation using business process management (BPM) and robotic process automation (RPA)
• Translate business and user needs into automation-first solutions that improve reliability and reduce manual effort
• Identify high-impact automation opportunities with cross-functional stakeholders
• Ensure automation solutions align with enterprise platforms, security, compliance and governance standards
• Collaborate across business, technical and operational teams to drive adoption and measurable outcomes
• Apply systems thinking to analyse, model and redesign processes for automation readiness
• Act as a hands‑on subject‑matter expert and mentor to build automation and process capability
• Promote best practices, frameworks and reusable solutions to improve organisational automation maturity
• Contribute to a culture of rapid delivery, innovation and continuous improvement using AI-enabled approaches

• 7+ years designing and delivering workflow automation solutions end-to-end
• Proven ability to translate business/user needs into scalable automation via BPM and RPA
• Strong systems thinking; experience analysing and redesigning complex processes for automation readiness
• Mindset of curiosity driving continuous improvement
• Strong collaboration and communication skills across business, technical and operational teams
• Ability to influence stakeholders without formal authority in a complex, matrixed environment
• Practical understanding of AI applications in automation/transformation initiatives
• Experience in life sciences/pharmaceutical or similarly regulated environments

• Experience in pharmaceutical drug discovery or scientific research workflows
• Experience mentoring others to build capability in automation, process engineering or AI

Salary expected to range from  152,600 to  283,400 per year; performance-based cash incentive; possible eligibility for annual equity awards; comprehensive benefits and time off for US-based eligible employees.

Apply if Cambridge, USA is accessible;
Novartis cannot offer relocation support.