Customer Engineer, SLED, England Google Public Sector

Customer Engineer, SLED, New England, Google Public Sector

Cambridge, MA, USA

• Bachelor's degree or equivalent practical experience.
• 10 years of experience with cloud native architecture in a customer‑facing or support role.
• Experience engaging with, and presenting to, technical stakeholders and executive leaders.
• Experience with cloud infrastructure engineering, on‑premise infrastructure engineering, virtualization, or containerization platforms.

• Experience with state, local, and public sector clients including state, county, and municipal agencies.
• Experience in migrating applications and services to cloud platforms.
• Experience with security concepts such as encryption, identity management, access control, attack vectors, and engagement testing.
• Experience with networking concepts such as software‑defined networking, routing, virtual private networks, load balancers, and firewalls.
• Experience creating demos and solutions using generative Artificial Intelligence (AI) tools and services.
• Ability to learn, understand, and work with emerging technologies, methodologies, and solutions in the Google Cloud/IT technology space.

When leading companies choose Google Cloud, it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You listen and deliver what is most helpful for the customer. You assist fellow sales Googlers by problem‑solving key technical issues for our customers.

You liaise with product marketing and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products.

• Partner with technical sales teams to differentiate Google Cloud, helping prospective and existing customers and partners understand the power of Google Cloud, develop creative cloud solutions and architectures, engage in proofs of concept, and troubleshoot any technical questions and roadblocks related to database migrations, data back‑ends, and the entire data lifecycle.
• Use your expertise and presentation skills to engage with customers to understand their business and technical requirements, and persuasively present practical and useful solutions on Google Cloud.
• Own the technical relationship with partners, empowering them to drive a successful pilot or proof of concept, support partners toward customer acceptance of the technical proposal, and work with partners during the migration phase to assure they have all the tools necessary to deliver a successful deployment.
• Build partner‑specific go‑to‑market solutions to reduce business cycles and drive partner business, as measured through pipeline and business growth.
• Build trusted advisory relationships and make recommendations on integration strategies, enterprise architectures, platforms, and application infrastructure required to successfully implement a complete solution, providing best‑practice advice to customers to optimize Google Cloud effectiveness.

US: $152,000 – $222,000 (USD) + 42.86% bonus target + equity + benefits.

Learn more about benefits at Google.

English proficiency is a requirement for all roles unless otherwise stated in the job posting.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents‑to‑be, criminal histories consistent with legal requirements, or any other basis protected by law.

See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.