Digital Project Manager

We're seeking a Digital Project Manager who's ready to put your skills to work on projects that matter - and build a career with a company that's building North America.

Job Title:

Digital Project Manager | Req  |

Location:

Cambridge MA Office

DIGITAL PROJECT MANAGER - DIGITAL SERVICES

ABOUT

THE ROLE

We are looking for a proactive and experienced Digital Project Manager with a strong foundation in Agile methodologies to drive the development, adoption, and overall success of our digital products in the construction materials industry. This role bridges product development and customer success by taking ownership of the Agile workflow - ensuring that Sprints are meticulously planned and delivered accurately, on time, and on budget.

Through effective project leadership, you will ensure users gain maximum value from our digital offerings, leading to increased retention, engagement, and growth.

This is a hybrid position with 2 - 3 days per week in the office.

RESPONSIBILITIES & TASKS

* Continuous Improvement & Delivery:
Proactively identify opportunities to optimize Agile workflows, Sprint planning, and project delivery processes to accelerate the rollout and adoption of new features.

* Project Documentation:
Create and maintain comprehensive project documentation - leveraging tools like Jira and Confluence - including Sprint plans, release notes, process guides, and retrospectives to ensure team alignment and continuous knowledge sharing.

* Onboarding Execution & Resource Planning:
Manage the end-to-end delivery of onboarding new team members, coordinating the development of training materials, and resources to empower users effectively.

* Cross-functional Execution & Alignment:
Coordinate daily execution across Product Management, Engineering, Marketing, and Sales teams, ensuring project tasks and Agile Sprints align seamlessly with customer needs, deadlines, and business goals.

* Data-Driven Communication:
Collect, analyze, and communicate customer feedback and product usage data to stakeholders, utilizing these insights to inform future project scoping and roadmap planning.

* Project & Performance Tracking:
Define and monitor key project milestones alongside product success metrics (KPIs) such as adoption rates, churn, and NPS to ensure projects are delivered on budget, on time, and with maximum impact.

* Risk Management & Issue Resolution:
Act as the central point of escalation for project risks and product-related issues, coordinating timely resolutions and removing blockers to maintain project momentum and high customer satisfaction.

* Stakeholder Communication:
Maintain clear, consistent, and transparent communication regarding project status, Sprint updates, and product rollouts with both internal teams and external customers.

WHAT WE'RE LOOKING FOR

* Education:

Bachelor's degree in Business, Marketing, Technology, Engineering, or a related field.

* Required Work Experience &

Skills:

* At least 2 years of hands-on experience configuring and managing projects using Jira and Confluence.

* Strong understanding of SaaS or digital product ecosystems.

* Proven ability to analyze data and translate insights into actionable strategies.

* Excellent communication, presentation, and stakeholder management skills.

* Strong problem-solving skills and a customer-centric mindset.

* Ability to lead cross-functional and remote teams as required.

* Preferred

Work Experience:

5+ years of experience in digital product management, customer success, or industry-specific roles such as ready-mix/aggregates/cement customer service, dispatcher, or commercial roles.

* Travel Requirements:
Up to 25% including internationally and nationally.

Additional Requirements:

* Successful candidates must adhere to all safety protocols and proper use of Amrize approved Personal Protection Equipment ("PPE"). Employees that are required to wear respirators must be clean shaven where the respirator seal meets the face in order to pass the qualitative and quantitative fit tests.

WHAT WE OFFER

* Competitive salary

* Retirement Savings:
Choose from 401(k) pre-tax and/or Roth after-tax savings

* Employee Stock Purchase Plan

* Medical, Dental, Disability and Life Insurance

* Holistic Health & Well-being programs

* Health Savings Accounts (HSAs) & Flexible Spending Accounts (FSAs) for health and dependent care

* Vision and other Voluntary benefits and discounts

* Paid time off & paid holidays

* Paid Parental Leave (maternity & paternity)

* Educational Assistance Program

* Dress for your day

#LI-SZ1

Amrize is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

BUILDING INCLUSIVE WORK SPACES

At Amrize, there is endless opportunity for you to play your part. Whether you're in a technical, managerial, or frontline role, you can shape a career that works for you. We're seeking builders, creative thinkers and innovators.…