Principal CX Transformation Analyst & Enterprise Innovator
Job in
Cambridge, Middlesex County, Massachusetts, 02140, USA
Listed on 2026-06-26
Listing for:
Forrester Research, Inc. (US)
Full Time
position Listed on 2026-06-26
Job specializations:
-
IT/Tech
Job Description & How to Apply Below
Forrester Research, Inc. is seeking a Principal Analyst in Cambridge, MA, to lead visionary customer experience research. You’ll guide executives in building customer-led innovations and engage clients through insightful research and leadership.
The ideal candidate will have over 10 years of CX experience, a strong presence in the industry, and a collaborative mindset. This role requires frequent travel and offers a competitive salary range of $141,000 – $229,000 annually.
Forrester values diversity and encourages all qualified applicants to apply, including veterans and individuals with disabilities.
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