EUC; End User Computing – Lab Systems Administrator | Pharma Lab Benchtop
Job in
Cambridge, Middlesex County, Massachusetts, 02140, USA
Listed on 2026-06-26
Listing for:
MDAEdge
Full Time
position Listed on 2026-06-26
Job specializations:
-
IT/Tech
Systems Administrator, IT Support, Desktop Support, Network Administrator
Job Description & How to Apply Below
About the Role
We’re looking for an experienced EUC Lab Systems Administrator to support lab computers and equipment. This role is fully onsite where you will manage lab systems, support users, and ensure smooth IT operations.
ImportantThis is a 100% onsite role – remote work is not available.
What You’ll Do- Manage and support lab computers and instruments as a system administrator.
- Provide desktop support and customer service for end users.
- Handle transitions of IT services from other vendors.
- Troubleshoot and support Microsoft operating systems (Windows XP, 7, 10) and MS Office applications.
- Work with Linux systems (a plus).
- Manage SCCM patching, Active Directory, and antivirus tools.
- Perform imaging and image creation for systems.
- Support Windows 10 deployments and lead or participate in OS migrations.
- Troubleshoot network issues and provide hardware/software support.
- Hands‑on experience supporting lab IT environments.
- Strong skills in Microsoft technologies, IT hardware/software, and network troubleshooting.
- Familiarity with Linux is a plus.
- Solid knowledge of SCCM, Active Directory, and imaging tools.
- Understanding of ITIL processes and experience with Service Now.
- Excellent communication and customer service skills.
- Ability to deliver high‑quality support in a fast‑paced environment.
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