Desktop Support
Listed on 2026-06-27
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IT/Tech
IT Support, Desktop Support, Systems Administrator, HelpDesk/Support
Desktop Support
Location:
Cambridge, MA (Onsite) Duration: W2 Contract
Pharma Lab Benchtop Support;
End user computing (EUC)
System administrator for Lab computers and equipment
Must have experience in Transition of service from another supplier.
Lab computers and equipment support experience
Desktop support, Operating Systems support, Customer Service
Knowledge & Experience with Microsoft OS and related technologies.
Extensive knowledge of IT hardware and software.
Strong knowledge on network troubleshooting.
Knowledge & Experience with Windows XP, Windows 7 OS, Windows 10, and MS-Office applications suite.
Knowledge of Linux a plus.
Knowledge with SCCM Patching, Active directory, Antivirus tools etc.
Must be proficient with imaging and creating images.
Experience in Windows 10 deployment.
Should have experience participating or leading an OS migration.
Excellent written and oral communication skills
Strong customer-service orientation.
Understand customer service and service delivery.
Understanding of ITIL processes and Service Now Tool.
Windows 10
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