IT Business Partner North America

IT Business Partner North America

Ipsen is a mid-sized global biopharmaceutical company with a focus on transformative medicines in three therapeutic areas:
Oncology, Rare Disease and Neuroscience. Supported by nearly 100 years of development experience, with global hubs in the U.S., France and the U.K, we tackle areas of high unmet medical need through research and innovation.

Our passionate teams in more than 40 countries are focused on what matters and endeavor every day to bring medicines to patients in 88 countries. We build a workplace that champions human-centric leadership and fosters a culture of collaboration, excellence and impact. At Ipsen, every individual is empowered to be their true selves, grow and thrive alongside the company's success. Join us on our journey towards sustainable growth, creating real impact on patients and society!

The Global Digital & IT (GDIT) Business Partner for North America is responsible for leading all digital and technology initiatives supporting Ipsen's commercial operations in the region. Acting as a strategic consultant and trusted advisor, this role ensures that technology investments drive measurable business value and align with Ipsen's global Digital & IT strategy.

This position requires an experienced leader capable of spearheading the development and execution of a high-impact digital & technology strategy in service of the North America commercial affiliates as well as acting as a strategic leader with experience in managing complex IT & Digital activities.

As the single point of accountability for IT and digital in North America, the Business Partner collaborates with senior business leaders to shape a multi-year technology roadmap, foster innovation, and deliver best-in-class digital experiences for field, marketing, and medical teams.

Reporting to the Vice President, GDIT – GPPS, International & North America, the incumbent operates in a matrix environment, coordinating global functions, regional leadership, and cross-functional delivery teams.

Principle objectives are to:

• Act as the primary GDIT strategic partner (SPOC) for North America Commercial & Business Ethics stakeholders, ensuring alignment between NA business priorities and global Digital & IT strategy.
• Translate North America business objectives into a clear, prioritized digital roadmap aligned with global platforms, governance, and enterprise standards.
• Partner with NA leadership (Commercial, Business Ethics, GPPS, and other key stakeholders) to shape demand, define business cases, and ensure initiatives deliver measurable business value.
• Act as GDIT sponsor in executive steering committees to shape strategic initiatives current and future capabilities.

• Assess current-state North America digital capabilities, identifying gaps, redundancies, and opportunities to simplify and optimize the technology landscape.
• Drive adoption and value realization of global digital platforms (e.g., CRM, Data, Omnichannel, MDM) within North America, ensuring local needs are addressed without fragmenting enterprise architecture.
• Champion process simplification and digital enablement to improve field force effectiveness, customer engagement, compliance processes, and data-driven decision-making.

• Implement clear governance and decision-making processes for NA initiatives, ensuring alignment with enterprise architecture and cybersecurity standards.
• Lead Value Board and governance forums by providing visibility into NA initiatives, risks, interdependencies, and roadmap evolution.
• Lead cross-functional collaboration across Commercial, Medical, Business Ethics, Finance, and Operations to ensure integrated delivery of digital capabilities.

• Lead organizational readiness and change management efforts for major digital initiatives, ensuring strong stakeholder engagement and end-user adoption.
• Communicate effectively with NA leadership and affiliate teams on initiative status, benefits realization, risks, and roadmap updates.
• Anticipate evolving business and regulatory requirements within North America and proactively recommend system enhancements or adjustments.

• Maintain strong…