Veracross System Administrator

Veracross System Administrator# Veracross System Administrator## Overview Salary Range $70,000.00 - $ Salary/year

Level Experienced Position  Type Full-Time/Part-Time## Description & ResponsibilitiesABOUT INTERNATIONAL SCHOOL OF BOSTONThe International School of Boston, located in Cambridge, Mass., opens a world of possibilities for students from Preschool through Grade 12. ISB provides a rigorous multilingual education, inclusive cultural experiences, and a fearless global mindset needed to learn and lead, both today and in the future. Classes are taught in English and French, equipping students with not only the ability to fluently speak at least two languages, but also empowering them to think in at least two languages.

Their minds will be forever opened to the diverse ideas, insights, and innovations of peoples, countries, and societies that they will discover at ISB and beyond. At ISB, Diversity, Equity, Inclusion, and Belonging (DEIB), is an intentional and essential underpinning of our high-quality education. We strive to ensure that all community members feel valued and experience a strong sense of belonging.

As an international school, honoring our community's diverse backgrounds, languages, identities, abilities, experiences, and perspectives is essential to our culture and mission.

The Veracross System Administrator oversees the operation, configuration, data integrity, reporting, and user support of the School’s Veracross/Axiom Student Information System. This position serves as the primary point of contact for SIS-related requests, data projects, reporting needs, user permissions, workflows, integrations, and vendor support.
The Veracross System Administrator works closely with faculty, staff, administrators, families, and external partners to ensure accurate data, efficient processes, timely issue resolution, and effective use of the system across the school. This position supports the ongoing improvement of SIS-related workflows and helps ensure that school data is accurate, secure, accessible to appropriate users, and aligned with institutional needs.
Part-time or full-time position.
** Essential

Job Duties & Responsibilities
** SIS Administration and Data Management
* Administer and maintain the Veracross/Axiom Student Information System, including system settings, user accounts, roles, permissions, portals, forms, workflows, reports, exports, and related configurations.
* Serve as the primary point of contact for Veracross-related questions, support requests, data needs, and system issues.
* Maintain the accuracy, consistency, and integrity of student, family, faculty/staff, enrollment, attendance, scheduling, grading, transcript, and demographic data.
* Conduct regular data audits and coordinate with appropriate departments to identify and resolve data inconsistencies, duplicate records, outdated information, and workflow gaps.
* Support annual and recurring SIS processes, including enrollment cycles, school-year rollover, scheduling, grading/reporting periods, attendance processes, transcript preparation, and portal updates.
* Ensure SIS access and data practices align with school policies, data privacy expectations, and appropriate role-based access standards.### Reporting, Workflows, and Process Improvement
* Create, modify, maintain, and troubleshoot reports, queries, exports, data lists, and dashboards to support academic, administrative, enrollment, operational, and leadership needs.
* Review data and reporting requests from users and stakeholders to determine scope, timeline, feasibility, and appropriate solutions.
* Identify opportunities to improve SIS workflows, reporting efficiency, data-entry practices, and cross-departmental processes.
* Document SIS procedures, common workflows, reporting processes, and data standards to promote consistency and continuity.
* Prepare for Veracross/Axiom module expansions or system changes by reviewing requirements, studying available functionality, and advising appropriate stakeholders.### User Support and Training
* Provide Veracross-related technical support and assistance to faculty, staff, administrators, and families in a timely and…