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Service Desk Specialist - Tech Support & AV
Job in
Cambridge, Middlesex County, Massachusetts, 02140, USA
Listed on 2026-07-13
Listing for:
Harvard University
Full Time
position Listed on 2026-07-13
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support, IT Support
Job Description & How to Apply Below
Harvard University invites applications for a Service Desk Assistant at the Harvard Law School Service Desk. You will support students, faculty, staff and visitors with technology issues, practising empathy, active listening and accountability while delivering timely solutions.
The role involves monitoring service channels, basic AV setups, endpoint management, and small deployment projects. This full-time, on-site position in Cambridge requires strong customer service skills and the ability to
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