Principal Analyst - Technology Resilience

At Forrester, we’re trusted to work on trailblazing, mission critical problems that business and technology leaders face today. That’s why we’re always looking to empower talented individuals to perform at their best every single day. We’re proud of our community of smart people and vibrant voices who come together to do what’s right by our clients and each other. Our success is driven by curiosity, courage and customer obsession.

The confidence and drive to be bold n us and build an extraordinary future.

About This Role:

Forrester Research is seeking a Principal Analyst to lead Forrester’s technology resilience and data storage research. The Principal Analyst delivers research that encompasses:
1) modern technology resilience practices, skills, and culture;
2) drive research on key platforms, vendors and trends in data resilience, object storage, and recovery related markets;
3) brings the right mix of both strategic and technical delivery experiences; and
4) fosters a culture of collaboration across our research, sales, product, and customer success teams. The Principal Analyst has a strong understanding of technology leaders’ concerns and priorities.

Job Description:

The Principal Analyst works as part of a high-performing team with a strong emphasis on collaborating with others in all aspects of the job. A Principal Analyst is expected to:

Lead our technology and data resilience coverage, working across Forrester research teams, including the technology executive, technology strategy, and executive partner teams to develop a complete research portfolio that drives customer delight and revenue.

Develop a deep understanding of what Forrester clients require to be successful as technology executives and leaders.

Conduct primary research (interviews, surveys, briefings) into:
1) practices and trends across various technology resilience domains (technology, platforms, practices, and key partners) and
2) how resilience leaders deliver services to internal clients. Use this research to help clients navigate resilience challenges by providing insights on the future of work, cost optimization, investment prioritization, and long-term technology strategy.

Conduct deep analysis of modern technology resilience across major platform domains including cloud platforms, mission critical SaaS, enterprise applications, AI systems, etc.

Create high-quality, actionable, analytically deep and fact-based research content throughout the year; i.e., write ~12 highly reports + create additional IP (tools, webinars, videos, etc.) per year.

Build visibility for his/her research and contribute to Forrester client communities and beyond.

Drive and lead key Forrester Waves and Landscape research in resilience and storage related domains.

Consult with clients to apply Forrester’s research in the context of their specific business environment and help solve their problems through inquiry, guidance, and advisory and consulting engagements.

Present at Forrester-sponsored and industry-related events and deliver client webinars.

Establish an industry presence as an influential speaker and thinker; build relationships with journalists who cover the sector; and participate in vendor briefings and field press inquiries as necessary.

Support business development and prospect conversations as arranged by Forrester’s account leadership teams.

Fosters a leadership style that drives a culture of cross-team collaboration, mentorship, integrity and relentless, and positive pursuits.

Job Requirements:

At least 10 years of experience in a mix of roles as a director-level and above practitioner, consultant, or research analyst in technology.

Demonstrated ability to serve as an advisor to senior management and C-level clients.

Superior client-facing communication, listening, critical thinking, and collaboration skills with researchers, subject-matter experts, and client leaders.

Solid technical experience across major enterprise platforms, e.g., cloud, storage, resilience, backup, infrastructure, security.

Deep understanding of the following concepts and industry best practices: site reliability engineering (SRE), National Incident Management System…