Lab IT & OT Systems Administrator

Your Impact at LILA

The Lab IT/OT Systems Administrator is a hands‑on technology role responsible for the day‑to‑day administration, troubleshooting, and continuous improvement of computing infrastructure inside Lila Sciences’ laboratory environments. This role owns the layer of technology that sits between corporate IT and operational technology (OT), including workstations, edge compute, lab‑area networking, and instrument‑adjacent systems that enable autonomous science to run reliably. Reporting to the Senior Director, OT Security and IT/OT Convergence, the Administrator works in close partnership with the OT network architecture team, corporate IT operations, facilities/building automation, and laboratory operations leadership, operating in a fast‑moving research environment where change control matters more than speed and where end users are scientists running irreplaceable experiments on highly specialized equipment.

• Provide day‑to‑day administration and troubleshooting for laboratory computing assets, including lab‑area workstations, edge compute nodes, lab‑supplied PCs, and dedicated lab‑network infrastructure (switches, access points, cabling).
• Respond to and resolve Lab IT incidents and service requests through the enterprise ITSM platform, applying appropriate prioritization for experiments in progress and time‑sensitive scientific work.
• Maintain a strong on‑site presence across Lila’s laboratory locations; observe how scientists and lab operators use technology and proactively identify issues before they become tickets.
• Coordinate scheduled maintenance windows for Lab IT systems in alignment with laboratory operations leadership to ensure changes do not disrupt active experiments.

• Provide IT‑side support for laboratory instruments and automated platforms, including networking, identity integration, agent deployment decisions, and image/configuration alignment with company standards.
• Partner with the OT network architecture team, instrument vendors, and laboratory automation engineers to support new instrument deployments and changes, recognizing that instrument‑connected systems require specialized handling distinct from standard corporate endpoints.
• Troubleshoot authentication, networking, and connectivity issues on vendor‑supplied lab equipment, including systems with non‑standard configurations, embedded operating systems, or unique vendor account models.

• Maintain accurate, current Lab IT asset records in the enterprise CMDB, including device tier, owner, location, configuration baseline, and lifecycle state.
• Apply company labeling standards (QR/barcode asset tags linked to CMDB records) to Lab IT assets and conduct periodic ownership reconciliation.
• Serve as a primary point of contact when security or vulnerability management tools generate alerts on Lab IT assets, executing the workflow of alert review, asset identification, owner notification, and resolution.

• Contribute to the development and ongoing maintenance of the standardized device catalog and golden image program for laboratory computing equipment.
• Support the secure onboarding of new laboratory instruments and platforms, including baseline configuration, segmentation placement, monitoring enrollment, and owner assignment.
• Provide IT/OT review of laboratory procurement requests involving compute or network equipment, ensuring new acquisitions can be supported, secured, and monitored before they are placed into production.

• Work alongside the OT network team to support and operate dedicated laboratory network infrastructure, including access points, intermediate distribution switches, and instrument‑tier switching.
• Support enterprise network migration and modernization projects from the laboratory side, including SD‑WAN cutovers, DHCP and reservation validation, and post‑cutover instrument connectivity troubleshooting.
• Identify and remediate drift from segmentation and architecture standards across laboratory sites.