Cyber Incident Response Manager

Responsibilities

• Serving as the point of contact for cyber system events to manage communications and coordination
• For cyber breaches by vendors, working closely with the Cyber team, gathering details on the cyber breach, applying lessons learned and documenting events
• For client cyber breaches, collaborating with the Cyber team, Anti‑Fraud, and other stakeholders in coordinating responses and documentation
• Coordinating the cyber incident response process from initial detection to resolution, ensuring timely action and communication
• Enhancing incident response documentation and procedures
• Point of escalation for the cyber incident management team and fostering collaboration
• Participating in cyber-related tabletop exercises and conducting social engineering exercises

• Minimum 8+ years of experience in cyber security and incident management, preferably within financial services
• Strong understanding of cyber incident response frameworks (e.g., NIST, ISO)
• Technical proficiency of IT systems, infrastructure and applications
• Ability to lead and foster collaboration
• Ability to prioritize effectively to meet deadlines and management multiple incidents
• Excellent analytical and communication skills
• Strong PowerPoint and Excel skills