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Hybrid IT Support Engineer - Windows & Mac
Job in
Cambridge, Middlesex County, Massachusetts, 02140, USA
Listed on 2026-07-22
Listing for:
Roku
Full Time
position Listed on 2026-07-22
Job specializations:
-
IT/Tech
IT Support, Desktop Support, HelpDesk/Support
Job Description & How to Apply Below
Roku's Global IT Support team in Cambridge supports about 450 employees across a range of technologies. As part of the Cambridge-based team, you'll be the first point of contact for desktop/laptop issues, handling Windows, macOS, and Office 365 problems while delivering reliable help to colleagues.
This role blends hands-on troubleshooting with collaboration across regions in a hybrid environment. You'll resolve hardware and software problems, assist with VPNs, networking, and device management
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