IT Business Partner North America

Job Summary

The Global Digital & IT (GDIT) Business Partner for North America is responsible for leading all digital and technology initiatives supporting Ipsen’s commercial operations in the region. Acting as a strategic consultant and trusted advisor, this role ensures that technology investments drive measurable business value and align with Ipsen’s global Digital & IT strategy. Reporting to the Vice President, GDIT – GPPS, International & North America, the incumbent operates in a matrix environment, coordinating global functions, regional leadership, and cross‑functional delivery teams.

• Act as primary GDIT strategic partner for North America Commercial & Business Ethics stakeholders, ensuring alignment between business priorities and global Digital & IT strategy; translate business objectives into a prioritized digital roadmap; partner with NA leadership to shape demand, define business cases, and ensure initiatives deliver measurable value; act as sponsor in executive steering committees.
• Assess current‑state North America digital capabilities, identify gaps, redundancies, and opportunities; drive adoption and value realization of global digital platforms (CRM, Data, Omnichannel, MDM) while addressing local needs; champion process simplification and digital enablement to improve field force effectiveness, customer engagement, compliance and data‑driven decision making.
• Implement governance and decision‑making processes for NA initiatives, lead Value Board and governance forums, provide visibility into initiatives, risks and roadmap evolution, and promote disciplined financial and delivery governance.
• Lead cross‑functional collaboration across Commercial, Medical, Business Ethics, Finance and Operations to ensure integrated delivery of digital capabilities; lead organizational readiness and change management for major initiatives; communicate status, benefits, risks and roadmap updates.
• Maintain strong knowledge of pharma commercial systems (CRM, Omnichannel, Data Platforms, Consent, MDM, etc.) and emerging technologies; evaluate industry trends, identify opportunities to strengthen NA commercial effectiveness, and provide guidance on solution design trade‑offs balancing local agility with global scalability and clean‑core principles.
• Ensure North America digital initiatives comply with regulatory requirements, data privacy laws, quality standards and Ipsen governance frameworks; promote disciplined financial and delivery governance to keep projects within scope, timeline and budget.

• Minimum 15 years of relevant professional experience in digital and IT strategy for commercial or affiliates organizations.
• Proven track record of successfully addressing foundational digital capabilities within Commercial & Affiliates organizations, driving tangible improvements in platform portfolio, processes and team dynamics.
• Bachelor’s degree in a related field;
  Master’s degree preferred (minimum of 12 years of relevant experience).
• Strong understanding of Commercial processes, scientific workflows, and regulatory requirements in the biotech sector.
• Proficiency in a wide range of digital technologies and platforms relevant to Commercial, including data & analytics and AI.
• Strategic thinker capable of translating organizational goals into actionable digital technology strategies; experience evaluating emerging technologies and making informed recommendations for strategic investment.
• Excellent communication and interpersonal skills with the ability to engage and influence stakeholders at all levels; ability to communicate complex technical concepts clearly and compellingly.

The annual base salary range for this position is $145,000 – $210,000
. The role is eligible to participate in Ipsen’s short‑term incentives program and offers a comprehensive benefits package, including 401(k) with company contributions; group medical, dental and vision coverage; life and disability insurance; short‑ and long‑term disability insurance; and flexible spending accounts. Additional benefits include parental leave, paid time off, a discretionary winter shutdown, well‑being allowance, commuter benefits and much more.

Ipsen is an equal‑opportunity employer that strictly prohibits unlawful discrimination. We recruit, employ, train, compensate and promote without regard to an individual’s race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, mental/physical disability, medical condition, marital status, veteran status or any other characteristic protected by law. We are committed to creating a workplace where everyone feels heard, valued and supported.