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Onsite IT Support & Training Specialist
Job in
Cambridge, Middlesex County, Massachusetts, 02140, USA
Listed on 2026-07-25
Listing for:
Dexian
Full Time
position Listed on 2026-07-25
Job specializations:
-
IT/Tech
IT Support
Job Description & How to Apply Below
Dexian in Downtown Boston seeks an experienced on-site Technical Support Specialist to provide advanced tech support for employees across firm locations. You will diagnose and resolve escalated incidents, train Level 1 staff, and use Citrix/VPN for remote assistance.
Expect proactive service and clear communication in a fast-paced legal tech environment. Ideal candidates have 3+ years in corporate IT, strong Windows/Microsoft 365 skills, and a proven ability to translate complex concepts into
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