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Senior Zero-Trust Escalation Engineer
Job in
Cambridge, Middlesex County, Massachusetts, 02140, USA
Listed on 2026-07-26
Listing for:
Akamai Technologies GmbH
Full Time
position Listed on 2026-07-26
Job specializations:
-
IT/Tech
Systems Engineer, IT Support
Job Description & How to Apply Below
Akamai invites a Senior Product Support Engineer to join our Global Escalation Team. You will serve as a technical SME for Akamai's Zero Trust portfolio, providing escalation support and coordinating with R&D and PM to prioritize fixes.
You will troubleshoot using Wireshark, browser tools, and log collectors; work on DNS, TLS, HTTP/S, and cloud-based security products; participate in on-call rotations and support enterprise customers with secure, reliable delivery.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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