IT Services Lead - Customer-Facing Tech Support
Job in
Cambridge, Middlesex County, Massachusetts, 02140, USA
Listed on 2026-08-22
Listing for:
Conditions. Workplace Diversity, LLC.
Full Time
position Listed on 2026-08-22
Job specializations:
-
IT/Tech
IT Support, IT Project Manager, Systems Administrator, IT Consultant
Job Description & How to Apply Below
Harvard Law School is seeking an IT Services Supervisor to lead the customer-facing technology support team. The role manages daily operations, escalations, and staff development to ensure reliable technology services for the Harvard Law School community.
Working closely with the Managing Director of IT Services and other ITS teams, you will allocate resources, drive improvements, and support campus-wide technology needs with a focus on accountability and continuous service excellence.
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