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Senior Tech Support Engineer — Drive Mobility AI Impact
Job in
Cambridge, Middlesex County, Massachusetts, 02140, USA
Listed on 2026-08-29
Listing for:
Cambridge Mobile Telematics
Full Time
position Listed on 2026-08-29
Job specializations:
-
IT/Tech
IT Support
Job Description & How to Apply Below
Cambridge Mobile Telematics (CMT) seeks a Senior Technical Support Engineer to help customers resolve complex mobile, SDK, and backend issues. You will deliver high-quality technical assistance while prioritizing customer satisfaction and effective communication.
The role requires strong troubleshooting skills, experience with Jira/Confluence, and a CS or related degree. Collaboration with Engineering, Product, and Sales is essential, along with knowledge-base maintenance and RCA reporting.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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