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Lab IT Engineer
Job in
Cambridge, Middlesex County, Massachusetts, 02140, USA
Listed on 2026-09-13
Listing for:
Source One Technical Solutions
Full Time
position Listed on 2026-09-13
Job specializations:
-
IT/Tech
IT Support, Technical Support
Job Description & How to Apply Below
Seeking a Lab IT Engineer for a consulting position at a pharmaceutical client in Cambridge, MA 02142.
Job Summary:- Provide comprehensive IT support to Research and Development site.
- Troubleshoot computer and lab equipment issues for scientists, both on-site and remotely.
- Set up lab computers and network connections.
- Upgrade outdated lab workstations to Windows 11 to mitigate security risks and hardware failure. Minimize downtime for scientific instruments through proactive coordination with vendors and scientists.
- Initiate rebuild/build requests, prepare and install PC according to company standards, set up shared drive mappings, user account configuration, implement back up requirements and perform validation testing alongside the end-user.
- Manage IT requests utilizing ticketing systems such as JIRA and IRIS to update and complete tasks.
- Experience supporting scientific laboratory environments
- Well rounded technical support background
- Pharmaceutical (or other regulated) industry experience
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