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CRM Strategy & Field Engagement Leader

Job in Cambridge, Middlesex County, Massachusetts, 02140, USA
Listing for: Biogen, Inc.
Full Time position
Listed on 2026-10-06
Job specializations:
  • IT/Tech
    CRM Systems & Management
  • Marketing / Advertising / PR
    CRM Systems & Management
Salary/Wage Range or Industry Benchmark: 196000 - 270000 USD Yearly USD 196000.00 270000.00 YEAR
Job Description & How to Apply Below

Biogen is seeking a strategic Head of Commercial CRM & Customer Engagement Excellence for North America. This role shapes the enterprise CRM vision, drives the roadmap for Veeva CRM/Vault, and aligns with Marketing, IT, Data & Analytics, Compliance, and Brand teams to optimize field operations and customer engagement.

You will lead requirements, design solutions, and deploy CRM capabilities while evaluating AI and digital tools to enhance omnichannel engagement.

Step into the CRM Strategy & Field Engagement Leader role at Biogen, Inc. in Cambridge, MA, United States and grow with us.

The following opening is for a CRM Strategy & Field Engagement Leader with Biogen, Inc.

Our organisation is growing, and we are hiring a CRM Strategy & Field Engagement Leader in Cambridge, MA, United States.

This opening is for the CRM Strategy & Field Engagement Leader role at Biogen, Inc.

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