External Engagement Sr Manager, Device Supply - Cambridge MA

External Engagement Sr. Manager, Device Supply

Let's do this. Let's change the world. In this vital role you will lead day-to-day supplier relationship management and execution for external manufacturing partners supporting device supply. The role will be accountable for ensuring reliable supply, technical and operational issue resolution, project execution, budget/proposal governance, and cross-functional alignment across Amgen, supplier sites, quality, supply chain, engineering, procurement, finance, and manufacturing network partners.

This role requires a strong technical and operational leader who can operate independently across complex supplier relationships, manage competing business priorities, and drive timely decision-making on supplier performance, capacity, component readiness, validation, packaging, technical changes, and commercial proposals.

Supplier relationship and operational leadership:

• Own and manage critical supplier relationships for assigned external partners, acting as the primary External Supply point of contact for operational execution, escalation, and business continuity.
• Ownership of projects to install capacity and capabilities at External Partner locations to meet Amgen projected demand.
• Lead structured engagement with suppliers to ensure delivery of supply, project, quality, technical, and commercial commitments.
• Drive resolution of supplier-related issues affecting device availability.
• Establish clear priorities with suppliers and internal stakeholders, ensuring urgent business needs are understood, resourced, and progressed to closure.

External manufacturing and technical execution:

• Lead cross-functional execution for external manufacturing activities related to device manufacturing and supply.
• Coordinate with engineering, quality, supply chain, CPO, manufacturing sites, and supplier technical teams to resolve manufacturing and product/process issues.
• Support technical evaluations, impact assessments, change controls, specification updates, validation strategies, and supplier manufacturing investigations.
• Ensure supplier decisions are grounded in appropriate technical rationale, GMP expectations, business priorities, and risk management principles.

Project, budget, and proposal management:

• Manage supplier proposals, purchase requisitions, budget requests, and commercial follow-up for assigned programs and external partners.
• Prepare and progress business cases for supplier spend, scrap proposals, spare parts, tooling, packaging solutions, and project-related expenditure.
• Partner with finance, procurement, and leadership to secure approvals, track commitments, and ensure spend is aligned to program priorities.
• Maintain visibility of open supplier proposals, financial risks, and urgent budget needs, escalating appropriately when business decisions are required.

Supply continuity and capacity planning:

• Support capacity planning, supply risk assessment, and mitigation planning for external manufacturing operations.
• Work with suppliers and internal teams to ensure component availability, production readiness, shipment planning, and inventory decisions support business and patient supply needs.
• Identify risks to supply continuity and lead development of recovery or mitigation plans.
• Support prioritization of activities across multiple suppliers, products, and business-critical programs.

Cross-functional leadership:

• Lead and influence cross-functional teams without direct authority, including supplier teams, quality, engineering, procurement, supply chain, finance, manufacturing sites, and program leadership.
• Represent External Supply in internal working teams, supplier governance forums, project reviews, and escalation meetings.
• Communicate clearly with senior stakeholders on status, risks, decisions needed, and recommended actions.
• Coach and support team members or project contributors where needed, helping build capability in supplier engagement, technical problem solving, and business ownership.

Compliance and quality mindset:

• Ensure supplier activities are conducted in line with Amgen quality expectations, GMP requirements, procurement processes, and applicable procedures.
• Support investigations, deviations, impact assessments, specification updates, and change-related activity as needed.
• Maintain strong documentation, decision rationale, and follow-through on actions.