Associate Director, Agios Clinical Educator; East Zone

Associate Director, Agios Clinical Educator (East Zone), Market Access
Who we are:

At Agios, we are fueled by connections to transform rare diseases. We foster an inclusive, collaborative culture – one that sparks bold thinking and strengthens our connections with each other and with the rare disease communities we serve. We embrace diverse backgrounds with respect, active listening, and a commitment to inclusion – because our differences shape how we hire, collaborate, and innovate.

Our team’s proven track record of executional excellence, combined with our depth of expertise and dedication, enables us to develop innovative medicines that reflect the priorities of rare disease communities. Our commitment is more than scientific – it’s deeply personal, grounded in the meaningful connections we have built. To learn more, visit  and follow Agios on Linked In and X.

Agios Pharmaceuticals is searching for a dynamic Regional Agios Clinical Educator Manager East to join our growing team of Agios Clinical Educators. We want someone who cares about this important work and who’s driven to connect to our mission of helping these patient communities. The Regional Agios Clinical Educator Manager is a unique leadership opportunity, providing day to day oversight of 5-6 Agios Clinical Educators (ACEs) who interact directly with patients and healthcare professionals.

This individual will oversee all day‑to‑day activities. The manager for the ACEs will create a supportive environment focused on meeting key performance indicators. They will also foster a culture that promotes coaching and development of the team, as well as handle recruiting, interviewing and hiring for open territories.

• Manage day-to-day activities of the Agios Clinical Educators.
• Develop and implement regional engagement strategy for the ACE team to deliver education, offer support, and foster connections within the thalassemia and PK deficiency communities and among healthcare professionals.
• Drive key performance metrics related to team priorities. Develop key performance metrics related to team priorities.
• Enhance team performance by concentrating on actions and outcomes and drive continuous improvement.
• Participate in cross-functional planning meetings, providing valuable patient insights to enhance strategies.
• Collaborate with cross-functional leadership teams to support the one Agios patient‑centric business model.
• Recruit, hire, train, supervise, and develop ACEs in the region for future roles.
• Conduct field observations monthly, develop coaching reports, and facilitate career development.
• Conduct performance reviews, assign merit increases, and implement performance improvement plans for ACEs.
• Foster a patient‑centric culture of high performance, accountability, collaboration, compliance, and fun.
• Oversee documentation in appropriate CRM tools.
• Manage regional operational budgets, provide expense report guidance, and ensure expense policies are being followed.

• Bachelor’s Degree required.
• Minimum 3 years management experience leading a team of Nurse Educators, Patient Education Liaison or similar teams with patient facing role.
• Previous leadership experience in patient services preferred.
• Demonstrated ability to lead, motivate, coach and inspire a team.
• Desire to innovate and work in a fast‑paced, flexible and energetic environment.
• Strong communication skills and interpersonal skills to guide others internally/externally.
• Ability to communicate and execute on assigned goals.
• Possess strong written and verbal communication skills, exceptional listening, critical thinking skills.
• Ability to navigate difficult conversations and handle sensitive issues with opposing opinions.
• Highly passionate and enthusiastic about Agios core competencies.
• The position may require ability to travel within the United States up to 50% or more.
• Experience in hematology, oncology or rare disease.
• Proficiency in additional languages preferred (Mandarin, Cantonese, Hindi, Arabic, Vietnamese).

Concerned that you don’t check off every box in the requirements listed above? Please apply anyway! At Agios, we value each other’s…