Facilities Manager

Company Description

By working at Harvard University, you join a vibrant community that advances Harvard's world‑changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive.

Join a community that combines excellence in legal education and scholarship with a deep commitment to justice. Here at Harvard Law School (HLS), you’ll find an environment that values who you are and encourages you to grow, inspire others, and make a meaningful impact. Wherever you are in your career journey, HLS is a place where you can thrive, contribute, and be part of something bigger.

The Harvard Law School Facilities Management Office oversees the operation and maintenance of approximately 1.2 million gross square feet of academic and residential buildings, supporting the School’s mission to provide an exceptional environment for learning and research. The Facilities Manager plays a critical role in both strategic and hands‑on operational leadership, ensuring the seamless coordination and quality of services across campus.

This position is responsible for maintaining high standards of quality, safety, and efficiency, while driving process improvement and assisting with sustainability initiatives. Outstanding interpersonal skills and proven ability to work effectively with, supervise, and develop employees at all levels are essential for success in this role.

Reporting to the Director of Facilities Management, the facilities manager provides operational oversight for all facilities maintenance activities and supervises both internal and external service providers. This role oversees complex work order streams, supports capital and operating projects, and serves as the primary point of contact for food service equipment support. The ideal candidate will demonstrate strong mechanical understanding, superior organizational skills, and proven experience managing facilities operations and teams in a dynamic environment.

• Oversee day‑to‑day campus facilities operations, ensuring efficiency and compliance with facility standards.
• Manage maintenance and preventive maintenance programs, including conducting routine inspections and asset management.
• Plan, prioritize, and coordinate all work requests and repairs, maintaining clear communication with building occupants.
• Manage repair, maintenance, and replacement of dining and food service equipment, including all grease management.
• Develop and implement strategies, SOPs, and maintenance initiatives for continuous facility improvement.
• Administer the campus work order system, monitor service request resolution, and generate management reports.
• Analyze service data, track progress, and manage vendor contracts to ensure quality and compliance.
• Oversee furniture procurement and installation, and support classroom operations that may include accessible accommodations.
• Contribute to annual budgeting, monitor expenses, and drive cost‑effective solutions for operations.
• Supervise and mentor internal staff and external vendors, supporting a positive, responsive facilities team.
• Other duties as assigned.

This position works on campus in Cambridge, MA. Must be available during HLS peak times such as holiday breaks, residence hall move‑in/move‑out dates, commencement, and the start of classes each semester. This position is designated with Critical/Essential Status for Harvard Law School (HLS), on‑call 24/7/365, and expected to report to campus when needed during emergency situations and severe weather.

• Must be able to perform all duties in a facilities environment that includes exposure to loud noises, temperature extremes, inclement weather conditions, airborne particles, vibration, hazardous materials, stairs, ladders, confined spaces, etc.
• Requires ascending/descending multiple flights of stairs, moving, constantly repositioning oneself, etc., working from ladders, scaffolds, high lifts.
• Moving and transporting objects weighing up to 65 pounds; occasionally assist…