Senior Facilities Manager

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Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

As the Senior Facilities Manager for a bio‑pharmaceutical company, you will play a pivotal role in overseeing and managing the operational activities for a site (or group of co‑located sites). You will be responsible for ensuring the efficient and effective operation of manufacturing, research and commercial space while maintaining compliance with industry regulations and internal quality standards. You will collaborate closely with cross‑functional teams, develop and implement operational strategies to optimize productivity, streamline processes, and drive continuous improvement.

As a leader, you will provide guidance and mentorship to a team of operational managers, fostering a culture of excellence, teamwork, and accountability. Your ability to analyze complex data, make informed decisions, and adapt to dynamic market conditions will be essential for operational success and contributing to the overall growth and success of the organization. As a client business partner, you will strategize with the client to solve short‑ and long‑term site business challenges.

• Manage the Integrated Facilities Management (IFM) operations for a client in the pharmaceutical industry.
• Manage the performance and outcomes of assigned staff reporting to the position.
• Provide overall facility services in accordance with account standard processes and procedures, including application of policies and programs, coordination of information.
• Ensure compliance with portfolio‑wide initiatives and required local, state and federal laws and regulations that pertain to the operating of facilities entrusted to the Facility Partners to manage on behalf of the client as owner.
• Manage, coordinate, and exercise functional responsibility for Facility Management services within assigned facilities and geography.
• Prepare, submit and manage facility budgets with the client’s goals and objectives addressed, track variances and ensure smooth recovery process.
• Responsible for overall team management, staff development and planning. Execute staff succession and growth plans.
• Strategize with client team on site and account initiatives that drive the client’s short and long term site plans.
• For every direct report, build actionable and measurable career development plans; hold consistent conversations regarding progress.
• Support the IFM Team in the implementation of short and long‑term projects for the client.
• Develop and implement innovative programs, processes and procedures that reduce short and long term operating costs and increase productivity.
• Oversee the appropriate monthly, quarterly and annual reporting to the client.
• Oversee development and management of the capital and expense budgets by interfacing closely with the client representative.
• Matrix manage both technical and administrative staff.
• Oversee multiple facilities of different functions.
• Supervise vendor performance during normal and off hours including weekends when necessary.
• Perform any and all other duties and tasks assigned.

• 8+ years of relevant working experience in an R&D and/or GMP facility.
• 3+ years managing a facilities team regionally or across multiple sites.
• Bachelor’s Degree in Engineering, Facilities Management, Business Management, or equivalent combination of experience and education.
• Strong leadership and relationship building skills.
• Strong analytical abilities with experience using data and metrics to drive operational decisions.
• Proven track record developing and implementing operational strategies that…