Director, Strategic Account Liaison; West Coast
Listed on 2026-07-01
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Management
Healthcare Management -
Healthcare
Healthcare Management
Strategic Account Director
Our mission is to develop curative genome editing treatments that can positively transform the lives of people living with severe and life-threatening diseases.
Beyond our science, we live our four core values:
One, Explore, Disrupt, Deliver and feel strongly that you can achieve more have a single-minded determination to excel and succeed together. We believe in the power of curiosity and pushing boundaries. We welcome challenging thoughts and imagination to develop innovative solutions. And we know that patients are counting on us to make the promise a reality, so we must maintain high standards and get it done.
We want all of our people to go beyond what is possible. We aren't constrained by typical end rails, and we aren't out to just "treat" people. We're all in this for something more. We're driven to cure and motivated for change. Just imagine the possibilities of what we can do together.
* Please note this role is for the Western half of the country*
How You Will Achieve More:
We are seeking an experienced and visionary Strategic Account Director to lead the enablement and optimization of treatment sites delivering our transformative CRISPR therapy to patients. Reporting to the Senior Director, Strategic Accounts Team Lead this role will lead a new team of 6 to 8 strategic account liaisons who will profile and prioritize treatment sites pre-launch including stakeholder mapping, capability and capacity assessments, and developing care pathways supporting the patient to product journey.
Following launch, this role will ensure this team leads treatment pull-through including procurement, delivery, and administration of therapy.
This is a career-defining opportunity to lead the first-ever commercialization of an in vivo one-time CRISPR based therapy, requiring a leader who can build and inspire high-performing teams while navigating uncharted territory in genetic medicine. The ideal candidate is a strategist with a strong entrepreneurial spirit, collaborative mindset, and a deep commitment to Intellia's core values:
One, Explore, Disrupt, and Deliver.
Responsibilities:
- Build, lead, and mentor a high-performing team of Strategic Account Liaisons focused on activating treatment sites, building operational care pathways, and infusion capabilities to ensure pull-through and administration of Intellia therapies
- Establish clear goals, performance metrics, and development plans to support team growth and success.
- Foster a culture of collaboration, accountability, and continuous improvement.
- Define and drive the strategy for treatment site enablement, ensuring alignment with sales, medical, patient services, marketing, commercial operations, and market access
- Develop a roadmap for treatment center activation, operational excellence, and long-term scalability.
- Serve as a thought leader and internal advocate for treatment center needs
- Partner with Sales, Medical Affairs, Market Access, Marketing, Commercial Operations, and Patient Services to ensure seamless treatment center activation and support.
- Represent the treatment center function in leadership forums and strategic planning discussions.
- Partner with commercial leadership to provide updates on performance and site activation
- Oversee the development and implementation of standardized processes for treatment center profiling, qualification, and training
- Monitor treatment center performance and drive continuous improvement in key metrics such as turnaround time, compliance, and capacity utilization.
- Ensure adherence to regulatory and quality standards across all treatment center activities.
- Build and maintain strong relationships with treatment center leadership, including C-suite, P&T committee members, pharmacy leadership, and revenue cycle managers.
- Serve as a senior point of contact for escalations, strategic partnerships, and long-term planning with key institutions.
- Represent the company at industry forums, conferences, and working groups related to treatment site readiness and enablement.
- Build and lead a new team focused on site and treatment center strategy and operations.
- Optimize team structure, roles, and responsibilities to support current and future business needs.
- Lead recruitment, onboarding, and development of team members.
- Foster a collaborative, inclusive, and high-performance culture that encourages innovation and accountability.
- Provide coaching, mentorship, and performance management to ensure team success and professional growth.
- Collaborate with human resources to attract, hire, develop, and motivate top industry talent to ensure the highest performance standards.
- Proven track record of successfully partnering cross functionally to build and lead the establishment of a new function and organizational capabilities.
- Management and oversight of functional budget and resourcing
- Proven track record of introducing novel, impactful approaches that challenge convention and accelerate the delivery of innovative therapies to patients.
- Ability to…
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