Branch Manager - Collins Branch

ESSENTIAL DUTIES AND RESPONSIBILITIES:

The Branch Manager is a leadership position with responsibility for overseeing the daily operations of the Collins Branch and managing and training the Collins Branch staff. This manager collaborates with the Managers of Branch Services and Assistant Director of Branch Services to establish branch priorities; set the tone in providing personal, accurate, innovative, and relevant services and programs to library branch users;

and developing collections, programs, and services to respond to community needs.

Supervisory/Leadership responsibilities:

* Manage services at the branch in a manner that supports the Library's mission and strategic framework and ensure that staff members offer the highest quality assistance to library users. Develop, implement, and evaluate services to meet the needs of the neighborhood.

* Direct all activities in the branch and supervise all staff assigned to the branch. Prepare staff schedules and work assignments, ensuring that desk coverage is adequate and is assigned in the best interest of library service needs.

* Aid in the recruitment of new branch staff, serve on relevant search committees as requested, and train new branch staff members.

* Evaluate performance of branch staff annually, set meaningful individual goals, and help to achieve them. Address and document performance issues in a timely manner.

* Supervise professional and paraprofessional staff members at various levels and ensure thoughtful leadership, mentorship, and development is given to each.

* Communicate and apply library policies and procedures; address and resolve patron issues. Lead branch staff in addressing, resolving, and documenting violations of the library patron behavior policy.

* Provide active frontline leadership. Promote library initiatives, work alongside staff, inspire investment, act as a mentor, and provide daily guidance, expertise, and direction.

* Function as a member of the leadership team of the Library. Participate in and may lead work groups for planning and implementing programs, projects, and initiatives.

* Conduct regular staff meetings and ensures content is shared.

Public Service Responsibilities:

* Deliver exceptional and engaging service to the public including reader's advisory and reference services.

* Perform functions related to circulation, including checkouts, check-ins, reserves, renewals, fine assessment and collection, and compilation of statistics.

* Direct collection development and maintenance for the branch. Select adult materials and supervise the selection of children's materials, in accordance with the allocated branch budget, to ensure that the total branch collection will reflect the needs of the community.

* Supervise the planning of programming for youth and is responsible for creating adult programming and activities for the branch including operation of audiovisual equipment n and implement exhibits. Ensure that library initiatives are an active part of library branch services.

* Provide leadership and supervision for circulation functions, including but not limited to:

* Accounting for all money received at the circulation desk

* Maintaining orderly and efficient reserve shelves

* Keeping accurate oversight of overdue, lost and missing materials

* Supervising the shelving of all books and other library resources

* Processing deliveries and merchandising collection

* Monitor public areas of library.

* Promote library services and conduct outreach activities. Maintain good relations with schools, outside groups, and agencies. Represent the Library at community meetings and participate in community events.

* Work collaboratively to publicize branch events and services both in print and online. May contribute to and participate in the development of the library's online presence.

* Assist patrons in using a wide range of online resources and technologies (e.g., computers, laptops, e-readers, tablets, scanners, Wi-Fi hotspots, emerging STEAM technologies), including basic troubleshooting and maintenance.

* Perform all duties with cultural awareness and humility, recognition of historic and institutional systems of oppression and their impact, and an active commitment to providing equitable services to marginalized or underserved populations in Cambridge.

Other Responsibilities:

* Keep informed of professional developments and attend professional meetings and trainings; may represent the Library in professional venues or working groups as appropriate.

* Manage the branch budget effectively; remains diligent in effective fiscal management.

* Perform administrative and organizational tasks such as compiling statistics, generating reports and ordering supplies.

* Maintain orderliness and neatness in the library. Reports necessary building repairs and servicing. Ensure cleanliness and good order in both public and staff areas.

* Other duties as required for the good of the Library.

MINIMUM REQUIREMENTS:

Education and Experience:

* Master's degree from an…