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Sr. Director, National Patient Field Teams Lead

Job in Cambridge, Middlesex County, Massachusetts, 02141, USA
Listing for: Alnylam Pharmaceuticals
Full Time position
Listed on 2026-08-05
Job specializations:
  • Management
    Healthcare Management
Job Description & How to Apply Below

Sr. Director, National Patient Field Teams Lead

Alnylam (Nasdaq: ALNY) is delivering on a bold vision to turn scientific possibility into reality, with a robust RNA interference (RNAi) therapeutics platform. As the pioneer in RNAi and the leading RNAi therapeutics company, we have always been uncompromisingly dedicated to translating breakthrough science into transformational medicines to help as many people as possible. Long focused on rare and genetic diseases, our scientific advances are now allowing us to bring the power of RNAi therapeutics to more prevalent diseases.

Reporting to the VP, US Patient Services, the Senior Director, National Patient Field Teams Lead is a senior leader responsible for setting strategy and overseeing all patient field-facing teams within US Patient Services, including the Case Management (Alnylam Assist™) and Patient Education Liaison (PEL) organizations. This individual will lead through three Director-level direct reports — the Director, National Case Manager Lead and the Director, National PEL Lead — and will be accountable for the integrated strategy, performance, and patient/provider experience delivered by these teams across Alnylam's portfolio (including ONPATTRO, AMVUTTRA, GIVLAARI, and OXLUMO).

This leader will serve as a unifying voice for patient field operations — driving operational excellence in case management, reimbursement, and financial assistance while also setting the strategic direction for patient/caregiver education across hATTR amyloidosis, acute hepatic porphyria (AHP), and primary hyperoxaluria (PH1). The role works in close coordination with Field Sales, Field Reimbursement, Marketing, Medical Affairs, and Patient Advocacy, and others to deliver a seamless, end-to-end patient and provider experience.

Responsibilities:

  • Strategic Leadership & Vision
  • People Leadership & Team Development
  • Operational Excellence (Case Management)
  • Field Education Strategy (PEL)
  • Cross-Functional Partnership
  • Financial & Performance Management

Qualifications:

BS/BA degree required; advanced degree (MBA, MSN, MPH, or equivalent) preferred. RN or clinical/medical background is a strong plus given oversight of nurse educator teams. 12+ years of progressive experience in the pharmaceutical/biotech industry, including roles spanning Patient Services, Reimbursement, Field Education, Distribution, and/or Product Marketing. 7+ years of leadership experience managing highly effective cross-functional and/or field-based teams, including experience leading other people leaders (managing managers/directors).

Demonstrated expertise across both US patient access/reimbursement operations and field-based patient education or nursing programs. Deep knowledge of the US payer coverage and reimbursement environment, CMS policies pertaining to access services, and pharmaceutical channel dynamics. Knowledge of HIPAA, HITECH, and other regulations governing patient information. Experience supporting and providing education to patients and family members affected by rare genetic diseases or other chronic illnesses strongly preferred.

Proven track record of building and managing high-performing patient support and/or field teams, and working effectively with external partners and vendors. Strategic thinker with strong executive presence and ability to influence senior leaders and cross-functional partners without authority. Exceptional interpersonal, communication, and storytelling skills; ability to translate scientific and operational information into clear, actionable insight. Compassionate leader with the ability to navigate difficult conversations and model patient-centric decision-making.

Quality-driven, with strong attention to detail, sense of urgency, and accountability for execution. Skilled at leading through change, simplifying complexity, and adapting in a fast-paced, high-energy environment. Ability to travel up to 25% as necessary to support field teams, attend conferences, and engage cross-functional partners.

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