Manager Office Operations and Case Management

Manager Office Operations And Case Management

Institute Discrimination and Harassment Response Office, to serve as the Institute's case management specialist for complaints of discrimination or harassment based on an individual's race, color, sex, sexual orientation, gender identity, religion, disability, age, genetic information, veteran status, or national or ethnic origin involving any member of the MIT community. The Manager will meet with impacted individuals to ensure that community members understand available resources, reporting options, and resolution pathways based on the desired outcome of the impacted person and the safety needs of the community.

The Manager will document reported allegations and next steps, facilitate supportive measures, make appropriate referrals, and help coordinate the resources needed for informal resolutions. The Manager supervises staff on the Case Management Team and is also a member of the Office's leadership team and will collaborate with the Director and other managers in strategic decision-making.

REQUIRED:

Bachelor's degree in related field, including, but not limited to, student affairs, higher education administration, social work, and/or psychology; a minimum of five years of relevant professional experience preferably in the area of case management, civil rights compliance, or investigations; experience exercising discretion and sound judgment in rapidly changing circumstances; demonstrated ability to build respectful relationships with others in a diverse community of students, staff, and faculty;

and an ability to take initiative and organize, prioritize, and carry out detailed work under time constraints.

Please submit a PDF with a cover letter specifying relevant qualifications and resume detailing relevant work experience.