Associate Director, Lab Asset Management

Are you looking for a patient-focused, innovation-driven company that will inspire you and empower you to shine? Join us as a Associate Director, Lab Asset Management in our Cambridge office.

At Takeda, we are transforming the pharmaceutical industry through our R&D-driven market leadership and being a values-led company. To do this, we empower our people to realize their potential through life-changing work. Certified as a Global Top Employer, we offer stimulating careers, encourage innovation, and strive for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our global teams are united by an unwavering commitment to deliver Better Health and a Brighter Future to people around the world.

Here, you will be a vital contributor to our inspiring, bold mission.

Role

Purpose:

This role offers the opportunity to provide strategic and operational leadership for laboratory asset maintenance and service coverage across Takeda’s U.S. R&D sites. The successful candidate will partner closely with Takeda stakeholders and oversee the on-site third-party asset management vendor responsible for coordinating preventative maintenance, calibrations, and corrective repairs for laboratory equipment. This role will define, monitor, and improve key performance indicators for the on-site vendor and help drive performance expectations for OEM and third-party service providers across contracted and time-and-materials service models.

As a key partner to scientific, finance, and procurement teams, this leader will develop data-driven service coverage strategies that maximize uptime for critical lab assets, strengthen asset lifecycle management, manage budgets, and demonstrate measurable cost savings and financial impact for Takeda.

You will play a key part in ensuring reliable, high-quality laboratory asset support across US R&D sites. You will lead vendor oversight, strengthen service delivery processes, and partner across scientific and operational teams to help ensure critical lab equipment remains available, compliant, and ready to support research priorities. Lead day-to-day and strategic oversight of the on-site third-party lab asset management vendor responsible for coordinating preventative maintenance, calibrations, corrective repairs, and break/fix services across US R&D sites.

Define clear expectations, governance routines, escalation pathways, and performance standards that enable consistent, responsive, and high-quality service delivery. Monitor vendor performance against service level agreements, key performance indicators, response times, completion rates, customer satisfaction, documentation quality, and financial expectations. Serve as a trusted escalation partner for service issues, equipment downtime, vendor performance concerns, and complex cross-functional challenges that may impact scientific operations.

Partner with the on-site vendor to establish and improve performance goals for OEM and third-party service providers, across both contracted and time-and-materials service models.

You will help shape a practical, data-driven approach to laboratory asset coverage that balances reliability, risk, cost, and scientific need. You will evaluate service models, strengthen maintenance planning, and drive operational improvements that reduce downtime and improve the overall scientist experience. Develop asset coverage strategies that align maintenance approach to asset criticality, utilization, risk, warranty status, age, service history, and scientific need.

Partner with stakeholders to determine the appropriate service model for each asset,…