Sr. Manager, Insights & Analytics - Lupus

Responsibilities

• Serve as a key strategic thought partner for the marketing teams and go-to team member for insights
• Develop and deploy innovative market research techniques that reflect best practices, to develop key strategic customer insights and drive superior decision‑making
• Bring “voice of the customer” in focus through innovative approaches to understand patients, HCPs, their experience, treatment preference, and treatment needs
• Analyze and synthesize market data (i.e., market research, specialty pharmacy, claims, etc.) to bring added value to research studies, and communicate customer insights in a business‑oriented, concise and meaningful manner
• Inform and direct strategic analysis & recommendations for the development and maintenance of key user interfaces and dashboards used for providing strategic market and competitive insight to senior leadership
• Assist in leading the Integrated Customer Planning (ICP) and strategic budget planning process for the Lupus Insights team, and provide commercial team with comprehensive customer and market insights to support strategy & resource investment

• Minimum of 5 years of patient / customer research experience within a relevant industry like biotech, pharmaceutical, or a consulting firm supporting the healthcare industry
• Strong project management experience - managing projects end‑to‑end (Defining the business need, requesting proposals from vendors, advising on research sample, monitoring fielding, designing read‑out plans, synthesizing and communicating findings within the organization)
• Strong communication skills - expertise in translating analyses and research results into actionable insights for business stakeholders across the organization (including senior leadership)
• Excellent strategic thinking capabilities with ability to synthesize large amounts of information and logically structure PowerPoint deliverables
• Driven, highly self‑motivated, confident, high‑energy individual
• Experience working with a branded, consumer facing product
• Experience in the Lupus Therapeutic Area or adjacent Auto‑Immune space with Rheumatology or Dermatology customers, a plus
• Bachelor's Degree Required, Master’s Preferred

• Medical, Dental, Vision, & Life insurances
• Fitness & Wellness programs including a fitness reimbursement
• Short‑ and Long‑Term Disability insurance
• A minimum of 15 days of paid vacation and an additional end-of-year shutdown time off (Dec 26-Dec 31)
• Up to 12 company paid holidays + 3 paid days off for Personal Significance
• 80 hours of sick time per calendar year
• Paid Maternity and Parental Leave benefit
• 401(k) program participation with company matched contributions
• Employee stock purchase plan
• Tuition reimbursement of up to $10,000 per calendar year
• Employee Resource Groups participation