Associate Director, Intelligence & Market Research, Commercial Operations & Analytics

Who We Are

At Agios, we are fueled by connections to transform rare diseases. We foster an inclusive, collaborative culture — one that sparks bold thinking and strengthens our connections with each other and with the rare disease communities we serve. We embrace diverse backgrounds with respect, active listening, and a commitment to inclusion – because our differences shape how we hire, collaborate, and innovate.

Our team’s proven track record of executional excellence, combined with our depth of expertise and dedication, enables us to develop innovative medicines that reflect the priorities of rare disease communities. Our commitment is more than scientific – it’s deeply personal, grounded in the meaningful connections we have built. To learn more, visit  and follow Agios on Linked In and X.

Agios is searching for a dynamic Associate Director, Competitive Intelligence & Market Research, to join our Commercial Operations & Analytics team. This role leads the market research and competitive intelligence functions across our marketed and pipeline portfolio, spanning rare and genetically defined diseases. It builds the customer, market, and competitive understanding that informs brand and portfolio strategy – designing and executing primary and secondary research, and systematically tracking the competitive landscape across in‑line and pipeline dynamics.

This is a highly visible, cross‑functional role that turns external signals into clear, actionable insight for the organization. The Associate Director partners broadly across the organization – marketing, medical affairs, market access, advanced analytics, etc. – to ensure strategy and execution are grounded in a deep understanding of customers and a sharp read of the competitive environment.

• Lead primary market research, qualitative and quantitative to build the foundational customer understanding for pre‑launch and in‑line brands.
• Integrate primary research with secondary data analytics into clear, actionable insights that inform brand and commercial strategy and proactively anticipate the organization’s next questions.
• Provide an objective assessment of the external environment and recommend strategies and tactics to strengthen positioning and respond to competitor dynamics.
• Lead competitive intelligence for the portfolio – systematically monitor competitor activity across in‑line and pipeline dynamics (clinical, regulatory, commercial, and scientific congress developments) and translate the implications into clear, actionable recommendations.
• Apply practical AI and scalable approaches to accelerate competitive monitoring, alerting, and synthesis, and deliver timely competitive read‑outs to cross‑functional teams and leadership.
• Partner with brand and commercial teams on strategy development and tactical execution across the product lifecycle, contributing customer and competitive insight to launch planning and readiness.
• Participate in key cross‑functional teams – early commercial, brand, and portfolio – to ensure strategic decisions reflect market intelligence and customer insight.
• Act as an internal consultant across marketing, sales, market access, medical, clinical, regulatory, finance, and advanced analytics.
• Direct third‑party research vendors effectively, on time and within budget.

• 8+ years of experience in market research and competitive intelligence in the biopharmaceutical industry, with hands‑on depth in primary market research and secondary data analytics; bachelor’s degree required; advanced degree (e.g., MBA) preferred.
• Demonstrated expertise designing and executing primary market research (qualitative and quantitative) and integrating it with secondary data into actionable insight that shapes commercial strategy.
• Experience leading competitive intelligence across a portfolio, with the ability to synthesize and communicate implications succinctly to varied audiences; familiarity with practical AI applications to competitive intelligence preferred.
• Launch experience strongly preferred – pre‑launch, launch, and post‑launch – with an understanding of cross‑functional dependencies and…