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CRM Transformation Lead — Field Engagement & Strategy

Job in Cambridge, Middlesex County, Massachusetts, 02140, USA
Listing for: Biogen
Full Time position
Listed on 2026-07-27
Job specializations:
  • Marketing / Advertising / PR
    CRM System
Salary/Wage Range or Industry Benchmark: 196000 - 270000 USD Yearly USD 196000.00 270000.00 YEAR
Job Description & How to Apply Below

Biogen in Cambridge, MA is seeking a strategic leader to serve as Head of Commercial CRM & Customer Engagement Excellence for North America. You will shape the enterprise CRM vision, drive the roadmap for Veeva CRM/Vault and related marketing tools, and enable field teams with best-in-class capabilities and insights.

You will partner across Marketing, IT, Data & Analytics, Compliance and Brand to deliver scalable solutions, improve HCP engagement, and elevate customer experience while guiding

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