Associate Director, Marketing Operations

Responsibilities

• Manage the day-to-day leadership of the TA-specific committee, ensuring high-quality and compliant materials reach the market efficiently.
• Collaborate effectively with business partners to ensure successful PRC execution and maintain beneficial relationships.
• Capture, report, and analyze business metrics and TA-specific performance, recommending improvements to enhance processes.
• Partner with stakeholders to manage the annual plan through quarterly forecasting, addressing potential volume surges proactively.
• Conduct ongoing collaboration with Marketing teams to plan and approve content timelines, tracking adherence for key events.
• Facilitate PRC and escalation meetings to ensure a collaborative approach to promotional review.
• Develop expertise on emerging content review concepts and promotional tactics, including system refresh and relaunch.
• Manage contracted PRC Coordinator to ensure efficient meeting facilitation and documentation.
• Develop and deliver training programs for TA stakeholders and review teams, including agency partners.

• Minimum of 5 years pharmaceutical/biotech experience with 3+ years in promotional material review or relevant agency work.
• Strong understanding of high-quality promotional pharmaceutical content.
• Launch experience required.
• Strategic understanding of market trends and content approval process evolution.
• Strong interpersonal skills in conflict management and negotiation; strong oral and written communication skills.
• Ability to prioritize across multiple tasks with urgency.
• Demonstrated ability to influence without authority.
• Experience in developing and reporting business metrics and KPIs required.
• Experience with Veeva Vault Promo Mats platform including metrics reporting.
• Bachelor’s Degree (BA/BS) from a four-year college or university.