Digital Communications Associate

Company Description

By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive.

The Harvard Graduate School of Education (HGSE) is a diverse community of learners, teachers, and employees who are passionate about changing the world through education and striving for maximum impact in the field of education.

Many choose to work at the Harvard Graduate School of Education because they believe in our mission and are excited by our vision for the future. We have a reputation as a great place to work, for our excellent leadership, and we are a strong community that values diversity. For more information about HGSE, its programs, research, and faculty, please visit:(Use the "Apply for this Job" box below)..

The Digital Communications Associate supports the day-to-day content and communications work that keeps an exciting new initiative visible, connected, and active between major convenings, extending its reach and impact. Reporting to the Communications Lead, this role manages the initiative’s Substack, social channels, and content calendar, and plays a hands-on role in creating and managing multimedia content that reflects the initiative’s voice and audience.

• Package video, events, and research updates into shareable content.
• Produce podcast and video segments that complement and/or amplify the Substack.
• Set up and manage a dedicated Substack, helping to determine publishing cadence, formatting, and collecting metrics to document subscriber growth.
• Manage subscriber or audience growth efforts including outreach and cross-promotion with other HGSE initiatives and coordinate collabs.
• Suggest, draft, collate, and edit posts from the team and faculty into a consistent voice.
• Oversee the day-to-day social channels, track performance, and report on what resonates.
• Own and maintain the content calendar to ensure steady and reliable cadence.
• Support convenings from a communications angle including capturing photo, audio, and video content and drafting recaps (may require hours beyond regular workday when necessary)
• Draft short‑form written content beyond the Substack, e.g., bios, web copy updates, or event descriptions; proofread and light copyedit communications as needed.

• Bachelor's degree or equivalent experience in communications, journalism, media, or a related field.
• Minimum 2 years of relevant experience in content creation, social media, or communications.
• Experience with Substack, newsletter platforms, or content management systems.
• Experience with audio and video production tools (e.g., Descript, Canva, Adobe Suite, or similar).
• Able to work occasional OT, including nights and weekends to support events.

• You have grown an audience for something on your own.
• You reach for new tools fast and are collaborative in your process.
• You can be a one-person content operation when you need to be.
• Strong writing and editing skills with a clear, adaptable voice.
• Experience managing social media channels and using analytics to inform strategy.
• Highly organized and proactive; able to hold a calendar and stay ahead of deadlines without close supervision.

• Appointment End Date: 1 year from date of hire
• Standard Hours/
  
  Schedule:
  
  35 hours per week
• Compensation Range/Rate (including Shift Differential if applicable): $70,000 - $73,000commensurate with experience
• Visa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this position
• Pre-Employment Screening: Identity

This position has been determined by school or unit leaders that some of the duties and responsibilities can be effectively performed at a non-Harvard location. The work schedule and location will be set by the department at its discretion and based upon operational needs. When not working at a Harvard or…