Nurse Manager - Emergency Department

Nurse Manager - Emergency Department

Requisition Number: 11596

Pay Range: $65.67 - $108.70 per hour

Location:

CHA Cambridge Hospital

Category:
Nurse Manager

Department:
Emergency Department CH

Job Type: Full time

Union Name:
Non Union

Shift: Various 8 hour shifts

Hours/Week: 40.00

On Call Requirements: 24/7 accountability

Cambridge Health Alliance (CHA) delivers continuous, 24-hour emergency medical services at its Cambridge and Everett Hospital locations. As one of the most active emergency service providers in the Commonwealth of Massachusetts, CHA manages approximately 100,000 annual patient visits and has attained national recognition for operational excellence and efficiency. Distinguished features of the program include an advanced patient triage and tracking infrastructure, an optimized admission protocol designed to expedite the transition of acute patients to inpatient beds, and a rapid assessment framework for clinical prioritization.

Additionally, the department utilizes a BIDMC tele‑stroke program and provides integrated Psychiatric Emergency Services at the Cambridge campus.

• Exercise strategic leadership to guide personnel and facilitate the effective resolution of professional conflicts.
• Oversee the development, implementation, and rigorous monitoring of systems for the acquisition and maintenance of essential equipment and supplies, while ensuring the continuous revision of unit clinical standards, policies, and procedures.
• Engage in high‑level collaboration within the service line and across diverse organizational departments to maintain seamless and effective clinical operations.
• Partner with members of the leadership team to strategically recruit and onboard high‑caliber professional candidates.

• Formulate and execute strategic programs tailored to the specific requirements of the community, patients, and clinical personnel.
• Foster robust interdisciplinary partnerships to advance the delivery of patient‑centered care.
• Provide comprehensive supervision and professional development for nursing staff and members of the interdisciplinary team.

• Formulate the unit budget in collaboration with the Associate Chief Nursing Officer and oversee the monitoring of cost‑per‑unit metrics alongside other critical business performance indicators.
• Engineer innovative solutions to enhance operational efficiencies while ensuring the sustainment or advancement of care quality.

• Define and monitor key performance indicators (KPIs) relevant to performance improvement, encompassing clinical outcomes, fiscal efficiency, and patient satisfaction metrics.
• Partner with healthcare providers and organizational leadership to conduct performance evaluations and implement strategic enhancements to service line operations.

• Lead change management initiatives and cultivate a collaborative and inclusive professional environment.
• Promote a culture that prioritizes diversity and the delivery of equitable healthcare services.
• Maintain effective communication protocols across multidisciplinary teams and various departments.
• Optimize personnel performance through structured coaching, formal evaluations, and the enforcement of professional accountability.
• Operate proficiently within a unionized framework, ensuring compliance with relevant labor agreements as applicable.
• Engage constructively with staff members to provide developmental feedback and maximize professional growth, providing formal counseling and administering progressive disciplinary measures when warranted.
• Execute additional professional responsibilities as assigned or required by leadership.

• Education:
  
  Candidates must be a graduate of an NLN Accredited School of Nursing. A Bachelor of Science in Nursing (BSN) is strictly required, while a Master’s Degree in Nursing or a related field is highly preferred.
• Licensure:
  Applicants must possess a current or conditional Massachusetts Registered Nurse (RN) license in good standing.
• Certifications:
  
  Mandatory maintenance of Basic Life Support (BLS) and Advanced Cardiovascular Life Support…