Technical Logistics & Systems Technician - Medical Device; Cambridge, MA

Technical Logistics & Systems Technician - Medical Device (Cambridge, MA)

Full‑Time Technician role involves managing the shipping, handling, and maintenance of ultrasound systems to support our medical technology operations from our Cambridge, MA office.

• Ensuring efficient and accurate shipping and upgrade of ultrasound systems, directly supporting the operational success of the cardiac ultrasound team.
• Collaborating with a dedicated team of engineers, vendors, and project managers, all committed to delivering high‑quality medical technology solutions.
• Key stakeholders include internal development teams, external shipping vendors, and healthcare professionals who rely on our equipment for patient diagnostics.
• Gain hands‑on experience with advanced ultrasound systems, enhancing technical skills and knowledge in the medical technology field.
• Develop strong problem‑solving and analytical skills through troubleshooting and prototype building activities.

• 1+ year of experience in a technician role, with a proven track record as an individual contributor. Experience in medical technology or shipping logistics is a plus.
• Strong technical abilities in performing system hardware and software upgrades, proficiency in troubleshooting system and module issues, familiarity with ultrasound systems and related technologies, and a strong background using SAP for procurement, purchase orders, material availability, etc. Bonus skills include Air IATA and Ground Certification.
• High school diploma required – preferred 2‑year vocational education.
• Excellent communicator with effective verbal and written skills, strong attention to detail, ability to work independently and collaboratively, flexible and adaptable to changing priorities, strong problem‑solving abilities, and physical stamina required for this role.
• Must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position.

We believe we are better together than apart. For office‑based teams, this means working in‑person at least 3 days per week. Onsite roles require full‑time presence in the company's facilities. Field roles are most effectively done outside of the company's main facilities, generally at the customers' or suppliers' locations. This is an onsite role.

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.

The pay range for this position in MA is $26/hr - $40/hr the actual base pay offered may vary within the posted ranges depending on multiple factors including job‑related knowledge/skills, experience, business needs, geographical location, and internal equity. In addition, other compensation, such as an annual incentive bonus, sales commission or long‑term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401(k) (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more.

Details about our benefits can be found here.

• US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work‑authorized visa, now or in the future.
• Company relocation benefits will not be provided for this position. For this position, you must reside in or within commuting distance to Cambridge, MA.

Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug‑free workplace.