Quality Control Technician

Overview of Role

Zwitter Co is looking for a hands‑on quality control technician to guarantee that our products and services consistently meet the highest quality standards. This role will inspect, test, and evaluate products and materials, ensuring they meet all safety, regulatory, and quality requirements. Additionally, this role will maintain detailed records, investigate customer complaints, and contribute to improving product quality.

The Quality Control Technician will be crucial in upholding Zwitter Co's commitment to delivering exceptional products and services. A keen eye for detail will ensure that everything Zwitter Co produces meets rigorous quality, regulatory, and safety standards.

Ensure product quality and safety:

• Inspect incoming and outgoing materials, products, and components to verify they meet specifications and standards
• Operate, calibrate, and maintain test equipment to ensure the accuracy of results
• Collect, record, and analyze test data, identifying trends and anomalies. Elevate concerning data to management when needed

Conduct thorough testing:

• Carry out tests and inspections per procedure to ensure specifications are met
• Document results and produce detailed report summaries
• Troubleshoot issues and suggest possible solutions
• Recommend product improvements and advise management on quality control issues

Collaborate for quality:

• Work closely with other teams to maintain and improve overall product quality and safety standards
• Investigate customer complaints and assist with corrective actions
• Collaborate on experiments and testing protocols for developmental materials
• Provide input on testing capabilities and best practices and identify needs for additional testing equipment

• Meticulous attention to detail:
  Possesses a keen eye for identifying even minor irregularities and inconsistencies in products and materials
• Analytical problem-solver:
  Skillfully diagnoses the root cause of quality issues and develops effective solutions
• Exceptional organizational skills:
  Maintains accurate and detailed records of inspections, tests, and quality control processes
• Technical comprehension:
  Proficiently reads and interprets technical documents, drawings, and specifications
• Quality-focused mindset:
  Demonstrates a strong understanding of quality control principles and best practices
• Adaptable to technology:
  Competently operates automated systems and utilizes precision measuring equipment

• Experience in a manufacturing (chemical or other) oriented environment
• Minimum of 5 years experience
• Good communication skills and ability to work collaboratively in a team environment
• Preferred:
  Experience in a lab, testing environment, or product development setting

This is a full-time position in Woburn, MA, and will report temporarily to the VP of Operations.

Travel for this role is expected to be between 0% - 5%.

Compensation will be commensurate with experience and include equity and benefits.