Retail Merchandising & Display Technician
Listed on 2026-06-13
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Retail
Retail Support, Merchandising, Retail Associate/ Customer Service
The Retail Merchandising & Display Technician is responsible for installing, maintaining, and repairing in‑store displays and fixtures. This role focuses on planogram resets, troubleshooting display issues, and supporting the in‑store prescription drug collection program. It is a full‑time position with variable weekly hours based on business needs, ranging from 0 to 40+ hours.
Support and Training- Dedicated field manager
- Paid training conducted virtually, online, and in‑store
- Instructional videos available through a user‑friendly app
- Virtual call center for live support
- Minimum pay: USD $22.00/hr
- Maximum pay: USD $22.00/hr
- Competitive weekly pay and early wage access
- Medical, dental, vision, and supplemental plan options
- Accrued vacation and sick time
- 401(k) with employer matching after 12 months
- Paid required training (online, in‑store)
- Paid drive time and mileage between stores
- Out‑of‑market travel pay (drive time, mileage, per diem, hotel)
- Referral bonus
- Tax savings with flexible spending accounts for parking, transit, dependent, and healthcare costs
- Opportunity to work with a growing company that rewards and promotes its employees
- Install and/or build displays, fixturing, and endcaps, including security, cabling, wiring, monitors/media players, and audio connectivity.
- Troubleshoot and resolve display issues to ensure full functionality.
- Lead and coordinate teams on multi‑rep projects that may involve up to 120 miles of travel.
- Meet ad hoc maintenance requirements, including:
- Store service within 48‑72 hours of a request.
- Independent troubleshooting and repair of display issues using parts provided.
- Travel up to 120 miles with paid drive time and mileage per company policy; overnight travel may be required.
- Work a minimum of 32 hours per week with potential to increase to 40–50+ hours; standard schedule Monday‑Friday 8:00 a.m., with occasional weekend assignments.
- Report status of each store visit accurately.
- Perform merchandising functions such as planogram resets, POP updates, and correct pricing/signage maintenance.
- Build relationships within the store and participate actively in weekly conference calls.
- Complete administrative tasks, including scheduling reports within 24 hours of program launch and reporting visits by project end date.
- Other tasks as requested by management.
- Collect prescription drugs placed in store‑designated take‑back containers, secure the bag with a zip tie, and store it in a holding area.
- Interaction is limited to the pharmacist and/or store leadership.
- High school diploma or equivalent required.
- Experience building displays, fixturing, and monitor cabling/connectivity.
- Experience using tools required to maintain displays.
- Experience troubleshooting and fixing display issues, such as light fixtures, malfunctioning buttons, software reboots, and electronic component connectivity.
- Good verbal and written communication skills.
- Detail‑oriented and highly organized.
- Ability to independently manage an account base and read schematics.
- Professional demeanor at all times.
- Proficiency in using a personal smartphone/tablet with GPS to upload photos, report assignment data, and reference documents while in‑store.
- Driver’s license and reliable transportation with ability to drive pursuant to company guidelines.
- Commitment to complete the minimum weekly or special project hours for the market area.
- Basic toolkit of hand tools (multi‑screwdriver, torx bit set, hammer, drill, allen wrench, etc.).
- Completion of required paid training before conducting visits.
- Regularly stand, walk, bend, reach overhead, crouch, kneel, balance, grasp, push or pull, talk and/or hear, and drive.
- Lift and carry supplies up to 10 lb, regularly up to 30 lb, frequently up to 40 lb, and occasionally up to 100 lb with assistance.
- Work 8‑hour resets when necessary.
- Climb ladders over 10 ft tall.
- Continuous hand/eye coordination and fine manipulation.
- Complete and pass certification in the use of machines such as Big Joe/Little Joe (and possibly forklifts).
- Occasional travel by flight or other modes of transportation.
Channel Partners Solutions is an equal‑opportunity employer in every aspect of employment, including selection, training, development, and promotion of the most qualified candidates and employees without regard to race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by state or local law. Channel Partners is an at‑will employer.
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