Retail Optical Assistant
Listed on 2026-06-18
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Retail
Retail Associate/ Customer Service, Retail Support, Retail Sales, Merchandising
Retail Optical Assistant – Vision Express
Where customer service meets premium eyewear and med-tech innovation.
Are you looking for a retail role in eye care where you can grow, learn, and make a difference? Join Vision Express, part of the global Essilor Luxottica group, and work with leading brands like Ray-Ban, Meta, Oakley, Prada & Nuance.
What You’ll Do- Deliver confident personalised customer service and product advice.
- Learn to adjust frames, assist with fittings, and carry out minor repairs.
- Support pre-screening eye tests using the latest optical technology.
- Keep the store running smoothly with admin and support tasks.
- £350 towards frames or designer sunglasses, with unlimited spend on lenses.
- 33 days holiday with buy/sell options.
- Family and friends discounts and free eye tests.
- Employee wellbeing support.
- Opportunities to support global vision through the One Sight Foundation.
Earn monthly bonuses on top of your salary. Full-time Optical Assistants meeting targets can earn £85–£520 per month bonus — with uncapped potential for high performers. Your performance matters — and it pays off.
What We’re Looking For- Confident engaging with customers and recommending products.
- Passionate about eyewear, style, and comfortable with digital tools.
- Positive team player with a can-do attitude.
- Strong communicator who listens and understands customer needs.
With over 590 stores across the UK, Ireland, and Jersey, we’re a leading optical retailer and a growing med-tech business. Backed by Essilor Luxottica, we invest in innovation, people, and your career development.
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