Xfinity Retail Sales Consultant

Job Summary

Bring your energy, curiosity, and passion—we’ll give you the tools to build a rewarding retail career with Comcast Xfinity.

• Engage customers with enthusiasm, demonstrating and explaining product features to enhance their shopping experience.
• Provide outstanding customer service with all customer interactions.
• Meet or exceed sales targets and enhance customer satisfaction through diligent follow‑up and service excellence.
• Help customers interpret and clarify their account statements and pay their bills in store.
• Answer any questions customers have on current or new services, make changes to account data, upgrade levels of service, and process all general service requests.
• Act as brand ambassador to promote Comcast/Xfinity products.
• Provide expert‑level understanding and passion around technology, especially around Comcast products and services.
• Maintain detailed sales product knowledge, including competitive information.
• Contribute to a fun and competitive environment. We aim to connect our products and services to our customers’ everyday lifestyles.
• Adhere to retail operational policies and procedures, ensuring a consistent and professional store environment.

• High School Diploma or equivalent.
• Adjust to a flexible work schedule to meet retail operational needs, including evenings, weekends, and holidays as necessary.
• Regular, consistent, and punctual attendance.
• Ability to carry and/or lift 25-pound boxes, and the ability to move around the store constantly.
• Education:
  
  High School Diploma / GED.
• Certifications:
  
  None required.
• Relevant
  
  Work Experience:
  
  2-5 years.

Customer‑focused; workplace organization; persuasion; technical knowledge; teamwork; self‑motivation; critical thinking; problem solving; resilience; communication; professional integrity.

• Day‑One benefits:
  Medical, Dental, and Vision coverage;
  Comcast Xfinity courtesy services in serviced areas; discount tickets to Universal Resorts; paid parental leave; tuition reimbursement up to $8,000 (full‑time); paid time off; 401(k) savings plan with up to 6% dollar‑to‑dollar matching.

Base Pay: $19.00 per hour. Total target compensation (base pay plus targeted commission): $26.69 per hour. Sales positions eligible for commission; other positions eligible for bonus. Compensation and benefits details are available on our careers site.

Comcast is an equal‑opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.