LensCrafters - Cambridge, MA - Licensed Optician

Requisition :931452
Store #:001144 Lens Crafters
Position:Full-Time
Total Rewards:

Benefits/Incentive Information

Lens Crafters is a place for visionaries. We pair state‑of‑the‑art technology with a personal approach to eye care. Our focus is on sight and quality care to bring joy into life. We strive for the highest optical standards in our industry.

As part of Essilor Luxottica, the world leader in vision‑care products, we invite you to join a global community of over 200,000 dedicated employees driving the transformation of the eyewear and eyecare industry.

• Welcome all customers and set expectations
• Custom fit glasses and precisely place prescription in lenses
• Act as a leader in optical acumen
• Take and record measurements, accurately adjust/fit eyewear, ensure finished eyewear meets standards and customer needs
• Assist team with complex product needs and prescriptions
• Use technology accurately and efficiently under time pressure, demonstrating product knowledge and appropriate tool use
• Proactively explore root causes of issues, think forward, and ensure customer satisfaction and expectations are exceeded
• Prioritize tasks and manage time with competing priorities
• Strive to achieve exceptional results on Brand KPIs and competencies
• Maintain store appearance, keep it clean, attractive and organized
• Inform management of safety opportunities and demonstrate safe work practices
• Be resourceful, self‑motivated, and committed to continual learning, improvement and results
• Adhere to company policies and procedures, including discounts, promotions and inventory management

• High School graduate or equivalent
• State licensure
• Optical dispensing experience
• Strong customer service skills: communicator, listener, and team builder
• Knowledge of current store merchandise
• Strong basic math skills
• Awareness of current fashion trends
• Selling skills – ability to use and carry an iPad/tablet
• Familiarity with POS, computers and calculators
• Embrace new technology and change

• Previous customer service and retail experience

Pay Range: $33.69 - $39.02

This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first‑class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

Essilor Luxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the Essilor Luxottica Speak Up Hotline at  (be sure to provide your name, job r, and contact information so that we may follow up in a timely manner) or email HRC

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law.

Native Americans in the US receive preference in accordance with Tribal Law.