Retail Asset Protection Specialist; Loss Prevention; Boston

About The Role

Reporting to Sr. Manager, Retail and Sales Asset Protection, the Asset Protection Specialist is an integral role in our retail stores. With key responsibilities including security, Asset Protection, and general wellbeing of facilities, employees, and clients, as well as overlooking operational functions and inventory control.

Reporting to Sr. Manager, Retail and Sales Asset Protection, the Asset Protection Specialist is an integral role in our retail stores. With key responsibilities including security, Asset Protection, and general wellbeing of facilities, employees, and clients, as well as overlooking operational functions and inventory control.

• Support safety and security processes and procedures, including business continuity plans
• Utilize CCTV to review video for safety and investigations and bring internal and external cases to closure
• Help lead weekly inventory cycle count and partner with inventory operations to reconcile inventory variances
• Conduct daily/weekly/monthly audits, to ensure shortage control, safety, and all other Asset Protection policies and procedures are adhered to
• Responsible for physical security of the building as a key holder, including off hour alarm response
• Help train current and new team members on AP processes and systems and to ensure proper compliance;
  Train and guide new hires during onboarding
• Work closely with the entire store team at The Real Real to help support total business needs and Asset Protection initiatives
• Collaborate with store management to help support business needs and achieve store objectives
• Investigate industry trends, understand market conditions, and develop AP strategies to stay ahead of the competition
• Identify internal and external theft incidents and properly document

• 1+ year of Asset Protection or Security experience
• Strong understanding of physical security including CCTV, EAS, alarms, access control, and lock and key
• Ability to work well with all levels of management within the company
• Ability to work with minimal supervision and be a self-starter
• Ability to adapt to shifting priorities
• Strong oral and written communication skills
• Proven ability to work will within a team
• Ability to stand for up to 8 hours at a time
• A customer-focused mindset with a drive to provide a warm and welcoming environment
• Open availability to work nights, weekends, and holidays as needed
• Ability to respond to alarm company calls and be available after hours as needed

• 1+ year of Asset Protection or Security experience in a Retail store setting

• Employee Stock Purchase Plan
• 401K with Company Match
• Medical, Dental & Vision Insurance
• Paid parental leave
• 9 Paid Company Holidays
• 18 Paid Time Off (PTO) Days (PTO starts accruing on first day of work)
• Find out more about our Benefits here.

The expected hourly rate for this role is $20.00-$25.07. To determine starting pay we carefully consider a variety of factors, including primary work location and an evaluation of a candidate’s skills, experience, market demands, and internal parity. Additionally, salary is just one component of TRR’s total rewards package. Depending on role, employees may also be eligible for a bonus program, incentive pay and benefits.

The Real Real is the world’s largest online marketplace for authenticated, resale luxury goods, with 40 million members. With a rigorous authentication process overseen by experts, The Real Real provides a safe and reliable platform for consumers to buy and sell their luxury items. We have hundreds of in-house gemologists, horologists, and brand authenticators who inspect thousands of items each day.

As a sustainable…