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Account Manager Customer Service Rep Customer Success Mgr./ CSM

Senior Customer Account Lead – Industrial Automation

Job in Cambridge, Middlesex County, Massachusetts, 02140, USA
Listing for: iAutomation
Full Time position
Listed on 2026-02-14
Job specializations:
  • Sales
    Account Manager, Customer Success Mgr./ CSM
  • Customer Service/HelpDesk
    Account Manager, Customer Service Rep, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
An established industry player is seeking a Customer Account Specialist Lead to join their dynamic team in Franklin, Massachusetts. This role involves managing customer orders, providing proactive service, and analyzing sales trends to meet company goals. The ideal candidate will have a strong background in customer service within a technical environment and the ability to build and maintain relationships with customers and internal departments.

If you're passionate about delivering exceptional service and thrive in a fast-paced setting, this opportunity could be the perfect fit for you.
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Position Requirements
10+ Years work experience
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